Micki Smith, Pmp Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Project Manager for fiber and data services implementation for high-end business customers. Oversee all aspects of projects. Create Project Plans following PMI guidelines, set deadlines, create communication plans, oversees budgets, assigns responsibilities, assesses risk and oversees risk mitigation, facilitates meetings, and monitors project progress. Experience with Waterfall and Agile. Interacts with various organizations within the company and has knowledge of where to go to get things done. Possesses great deal of professionalism and is well respected inside and outside of the company. Experienced with fiber construction installation, along with installation of advanced customer and network equipment.

Minneapolis, Mn

Responsible for the on boarding of Enterprise Markets Group new sales and managers. Project manage a program that focuses on early customer interaction, funnel management, and 100% module coverage within the first ten weeks on board. Insure consistency is followed , sales disciplines are being driven, and provide analysis on performance management. Goal of decreasing the amount of time for new hire to produce sales and to provide a positive new hire experience.

Minneapolis, Mn

Member of the sales operations staff for Enterprise Markets Groups. Partnered wiith sales directors and managers to drive increased revenue. Responsible for analysis and compilation of sales and performance reporting, funnel management, revenue forecasting, and helping drive successful sales disciplines. Responsible for managing regional retention efforts which included, forecasting, quota setting, and managing related marketing initiatives. Oversaw the booking and compliance process for the region.

Golden Valley, Mn

Lead teams for Toshiba phone system installations and coordinate the implementation process. Work with telecom managers to design and engineer new voice and data systems that meet their specific business needs, such as: networking locations, ACD, call reporting, VOIP, unified messaging, and voicemail. Conducted training classes for end-users, IS Managers, Telecom Administrators, and receptionists.

Minneapolis, Mn

Held various sales roles and was a consistent high performer. Worked with Global and Major Account Executives in the National Business Accounts segment. Responsible for selling new voice and data services, along with retaining existing business. Maintained and developed customer relationships. Handled all project management for implementations. Served as a mentor for my peers and assisted them with high-end engineering projects and solutions. Consistently achieved over 100% of sales quota.