Michael Muir

Michael Muir Email and Phone Number

Consultant at Entregar Partners @ Entregar Partners
Michael Muir's Location
Greater Melbourne Area, Australia
Michael Muir's Contact Details

Michael Muir personal email

n/a
About Michael Muir

I have a proven track record in financial services consulting, senior operational leadership, operational excellence program delivery, people development and coaching, customer advocacy, stakeholder relationships, process enhancement, and project management.Through collaboration, common-sense, resilience and adaptability I’ve helped transform many businesses, teams and processes - driving efficiency, developing people, building a cohesive, engaged, results-driven, and customer-centric culture.

Michael Muir's Current Company Details
Entregar Partners

Entregar Partners

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Consultant at Entregar Partners
Michael Muir Work Experience Details
  • Entregar Partners
    Consultant
    Entregar Partners Aug 2023 - Present
    Melbourne, Victoria, Australia
    Corporate consulting in financial services.
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  • Statera Solutions Pty Ltd
    Principal
    Statera Solutions Pty Ltd Mar 2019 - Present
    Melbourne, Victoria, Australia
    Corporate consulting in financial services.
  • Credas Solutions Pty Ltd
    Consultant
    Credas Solutions Pty Ltd Oct 2019 - Jul 2023
  • Ex: Mlcl
    Career Break
    Ex: Mlcl Oct 2018 - Feb 2019
  • Mlc Life Insurance
    Head Of Insurance Delivery & Support Services
    Mlc Life Insurance Mar 2017 - Sep 2018
    Melbourne, Australia
    Accountable for the development and delivery of these teams and functions:• Enterprise Project Delivery, including Strategic Implementation Office, Business Analysis, Change Management & UAT practices• Business Transformation & Knowledge Management, including Business Process Ownership for Records Management• Operational Excellence program, including workforce planning and coaching• Customer Advocacy team, incorporating major Event Remediation and Complaint Resolution• Cost Centre budgeting and management• Risk & Compliance framework and management
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  • Mlc Life Insurance
    Manager Operational Excellence
    Mlc Life Insurance Apr 2015 - Mar 2017
    Melbourne, Australia
    Develop, embed and sustain operational excellence within performance units by providing specialist knowledge, information, guidance, advice, practical skills and education to Operations Leaders to ensure that core operational excellence fundamentals are embedded and sustained. Drive improvements in core metrics as measured against the ‘baseline’ assessment.Provide Leadership and Coaching to Operational Excellence Consultants & Demand Planners.Develop and deliver training modules in Operational Excellence Fundamentals.
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  • National Australia Bank
    Service Delivery Manager
    National Australia Bank Mar 2009 - Apr 2015
    Melbourne, Australia
    Lead team of relationship managers providing premium service contact for a select panel of high-value Financial Planning businesses.Coaching, mentoring, and development of team members.Work closely with business partners and Distribution channels to maintain peak performance and ensure customer and Financial Planner needs are met.Business Planning and project management.Evaluation and management of team performance, and completion of regular Performance Development Reviews.Resource planning and management.
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  • National Australia Bank
    Service Delivery & Project Management Roles
    National Australia Bank Jul 1999 - Apr 2015
    Melbourne, Australia
    Service Delivery ManagerService Centre ManagerProject ManagerTeam LeaderAdministrator
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Michael Muir Skills

Stakeholder Management Superannuation Project Delivery Relationship Management Risk Management Financial Services Business Analysis Resource Management Program Management Business Process Improvement Change Management Management Business Process Business Requirements Business Transformation Governance Leadership Wealth Management Business Relationship Management

Frequently Asked Questions about Michael Muir

What company does Michael Muir work for?

Michael Muir works for Entregar Partners

What is Michael Muir's role at the current company?

Michael Muir's current role is Consultant at Entregar Partners.

What is Michael Muir's email address?

Michael Muir's email address is mi****@****.com.au

What skills is Michael Muir known for?

Michael Muir has skills like Stakeholder Management, Superannuation, Project Delivery, Relationship Management, Risk Management, Financial Services, Business Analysis, Resource Management, Program Management, Business Process Improvement, Change Management, Management.

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