Mick Johnson Email & Phone Number

Waterbeach, England, United Kingdom

Responsible for the general operations of a Distribution Centre for a leading manufacturer of portable infusion pumps. Managing a small team of administration and logistics personnel overseeing the daily despatch of medical equipment to the NHS and private companies. Liaising with suppliers and customers to maintain adequate stock levels and ensure customer satisfaction in a timely delivery of supplies. Implementing new quality procedures to enhance the level of service and ensure compliance with ISO 13485 certification.

Stevenage, United Kingdom

Overall accountability for business development, account directorship, and operations, for this educational tuition provider.Responsible for all business development factors, including strategic planning, sales and marketing execution. Key strategic contributor to the achievement of challenging goals. Actively maintain the overall business development of the brand. Drive operational and sales strategies, manage sales, and marketing programmes. Positively embrace and promote change to ensure the consistent delivery of performance and business strategy. Direct evaluation of market trends to deliver strategic advice.• Introduced strategic and tactical action plans to establish a new education centre franchise; built the centre to successfully deliver English and Mathematics education.• Reviewed, selected, and located premises, provided oversight across the refit of the building, branding, marketing, IT, and telecoms requirements; met opening deadline.• Originated marketing and advertising campaigns, established alliances with local schools; agreed contracts to offer on and off-site educational services.• Created a responsive and market-driven organisation resulting in increased sales from zero to 40 clients per week in the first 12-months, and 120 clients per week after 24-months.

London, United Kingdom

Presided over the entire operational function for this provider of outsourced document scanning, data capture, document classification, and document conversion services.Directed operations across multiple sites and 120 personnel. Envisioned and implemented strategic business development and sales campaigns. Originated effective propositions for major accounts. Oversaw recruitment, prioritised, and scheduled tasks throughout the team. Trained and coached individuals in customer service excellence.• Coordinated efforts to agree managed service contracts with key finance and insurance clients• Established strategic with BP and AON in the provision of backfile and digital mailroom services; led to an accelerated growth period for the company.• Steered operations to realise revenue of £7.1M with a gross profit of £5.7M in 2013.• Increased annual revenues while maintaining steady operating income through well-planned project scheduling and coordination strategies and effective time/resource optimisation.• Introduced changes to address explosive staff growth while maintaining cost overheads despite staffing and training increases; built talented, performance-driven team.

Newmarket

Director of a small business start up providing technical business services including data network solutions, consultancy, website design and marketing.

Newmarket

Reporting to the Business Development Manager for Document Services, I supported the Bids Team on a number of strategic document and data capture OJEC contract bids.

Responsible for the development and account management in the provision of document printing and scanning services. Key accounts included Gartner Group, Glaxo, Bosch, Safeway, ICI and Bristol Myers Squibb.