• Accountable for internal and external communications to support the Child Support Service Project• Prepared financial journals for project recoveries• Invoiced partners and stakeholders to ensure the budget is balanced during the fiscal year• Participated in employee engagement team to procure branch days, team activities, and staff level satisfaction surveys• Support the development of project administrative processes, determining impacts/actions and provide updates to the team and director• Research, develop and analyze surveys to develop recommendations for culture change and implementation strategies• Monitoring and tracking financial reports of project finances for the branch• Led the Divisional Charity Campaigns to ensure targets were successfully met • Organized, managed deliverable's and tracked progress by maintaining project plan and ensuring all deliverable's adhered to timelines

• Prepare materials to support and coordinate project meetings by drafting minutes, scheduling meetings, creating agendas, and tracking action items• Collected and completed reporting data dashboards to ensure accurate information regarding conversion numbers, regional breakout, turn away volumes, etc. • Responsible for creating presentation materials (briefings, reports, statistics) for reference at various levels such as: Management, Cabinet Office, Ministers Office and Assisting Deputy Ministerial level • Understanding of key performance indicators, risks and issues; Develop and maintain up-keep of project-tracking logs by regularly communicating with stakeholders and team members to ensure accountability to assigned items to warrant deliverable is met• Comparing test cases for content and functionality for main-stream technology to test for errors and Accessibility for Ontarian's with Disability Act (AODA) functionality using multiple operating systems for User Acceptance Testing