Mofidul C. Email & Phone Number

I have extensive experience in IT support, including desktop and laptop assistance, mobile device management, networking, and system administration. I excel in delivering exceptional customer service and have a strong passion for staying updated with technology trends. I am excited to apply my skills in a new IT role that offers challenges and contributes to the company's success.

Listed skills include E Commerce, Online Sales Management, Virtual Assistance, Customer Service, and 31 others.

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  System Administrator

  Take2 Consulting, Llc

  Jun 2024 - Present - Buffalo, New York, United States

  • Manage the organization's IT infrastructure to ensure all computer systems, networks, and applications operate smoothly and securely.• Install, configure, and maintain systems, networks, and computer hardware.• Manage software updates, including applying security patches.• Troubleshoot technical issues and provide support to employees.• Conducted security tests and monitored for potential vulnerabilities.• Create and manage system permissions and user accounts.• Maintain networks and network file systems.• Develop performance reports and communicate information to relevant stakeholders.• Collaborate with cross-disciplinary teams to resolve technological issues.• Perform routine and scheduled audits of all systems, including backups.• Oversee the entire lifecycle of hardware and software assets.• Manage troubleshooting, licensing, and updates for these assets.• Handle printer repairs and maintenance.• Maintain robust cybersecurity protocols.