Michelle Liwanag Email & Phone Number

Metro Manila, Philippines

Makati, National Capital Region, Philippines

• Manage a team of Project Managers in Manila and Vilnius responsible for Investor Relations website development for Initial Public Offering (IPO) clients
• Work closely with stakeholders in the US to ensure that workflows and best practices are implemented within the team.
• Coach and mentor team members to ensure that proper workflows are being followed, that each member provides exceptional customer service to clients and that they build feature rich, maintainable IR and PR websites.
• Lead and continuously develop skill sets of the team, while assisting each member in reaching their personal career objectives by creating and executing strong training programs and continuously evaluating performance.
• Partner with Sales and pitch to prospective clients, join pre-sales calls, recommend product offerings and generate sizable revenue growth.
• Hire, supervise and support the team.

Manila, National Capital Region, Philippines

• Manage the build-out of APAC and Oceania Investor Relations and Public Relations Online websites.
• Serve as the primary contact for client projects, gathering both technical and IR content requirements via phone calls and webex meetings.
• Provide Investor Relations and Public Relations website consultative services to clients and address their questions and concerns about preparing the website for launch.
• Communicate customers' requests, feedback and edits effectively to the developer who works together with the Project Manager as a team.
• Ensure customer uses all the features of the package they purchased to enhance their company's message.

Taguig, National Capital Region, Philippines

• Manage the build-out of APAC and Oceania Investor Relations and Public Relations Online websites.
• Serve as the primary contact for client projects, gathering both technical and IR content requirements via phone calls and webex meetings.
• Provide Investor Relations and Public Relations website consultative services to clients and address their questions and concerns about preparing the website for launch.
• Communicate customers' requests, feedback and edits effectively to the developer who works together with the Project Manager as a team.
• Ensure customer uses all the features of the package they purchased to enhance their company's message.

Manila, Philippines

• Hire, supervise and support a team of Project Managers, Website Developers and Content Specialists.
• Work closely with stakeholders in Boston and San Francisco to ensure that workflows and best practices are implemented within the team.
• Coach and mentor team members to ensure that proper workflows are being followed, that each member provides exceptional customer service to clients and that they build feature rich, maintainable Investor Relations and.
• Lead and continuously develop skill sets of the team, while assisting each member in reaching their personal career objectives by creating and executing strong training programs and continuously evaluating performance.

• Hire, supervise and support a team of Project Managers, Website Developers and Content Specialists.
• Work closely with stakeholders in Boston and San Francisco to ensure that workflows and best practices are implemented within the team.
• Coach and mentor team members to ensure that proper workflows are being followed, that each member provides exceptional customer service to clients and that they build feature rich, maintainable Investor Relations and.
• Lead and continuously develop skill sets of the team, while assisting each member in reaching their personal career objectives by creating and executing strong training programs and continuously evaluating performance.

Taguig, National Capital Region, Philippines

Taguig, National Capital Region, Philippines

• Oversee a team of 10 Event Content Analysts.
• Work closely with the US Regional Manager and counterpart Managers in the US and India to ensure that workflows and best practices are implemented.
• Track content coverage load for Event Content Analysts as well as work load and productivity of the team.
• Determine and monitor appropriate workflows and metrics for all services offered within the group.

Makati, National Capital Region, Philippines

• Managed a portfolio of companies and gathered earnings related events for StreetEvents calendar, a paid online subscription for buyside and sell side investors.
• Setup clients quarterly earnings webcasts and monitor it to ensure it's successful execution.
• Assisted Team Manager with initial screening and interview of candidates for the team.
• Participate in internal team corporate projects and campaigns.