Mic Murphy Email & Phone Number

Minneapolis, Minnesota, United States

As a consultant my primary focus has been on software testing and advising large initiatives on test strategies. My broad experience allows me to support clients in a variety of roles in support of the following assignments:Advisors Excel Wealth Management Consultant supporting reimplementation of Orion Advisor Portal.• Advise on program level test strategy and work stream test planning.Allianz Technology of America Consultant supporting consolidation of all IT capabilities under Allianz Technology of America.• Supported CISO Policy Refresh. Review Information Security Policies for Corporate and Operational Entity updates.• Analyst for transition of People, Project, and Processes to Project Server from ServiceNow to support timesheet entry.American National Insurance Company Consultant supporting Agile Transformation for the Annuity new business workstream, which included transforming application to submission, submission to issuance through distinctive experience design, process redesign, automation, and analytics.• End-to-End Test Lead for Program Increment 1.• Test Automation strategy leveraging Tosca.• Consult on DevOps CI/CD pipeline in Azure.Ameriprise Financial Program Quality Assurance Manager for top enterprise initiative, Advisory Models program, which provides advisors the flexibility to develop personalized goal-based investment strategies for clients within one account.• Created Program level Test Strategy.• Oversight, mentoring, coaching, and coordination of UAT.• Documented and provided internal training on Jira/Xray.Ameriprise FinancialProgram Quality Assurance Manager for Ameriprise Financial acquisition of Europe Middle East Asia (EMEA) assets from Bank of Montreal. • Develop and Monitor Test Strategy with each Project Manager for 24 workstreams to gather requirements for validation activities in preparation for Legal Day 1.

Minneapolis, Minnesota, United States

Project-Oriented management of Quality Assurance resources supporting enterprise projects following predictive and agile methodologies.• Enforce enterprise quality standards and tailor as needed. Develop, document, implement and maintain application specific standards and procedures for Quality Assurance team.• Provide resources and ongoing coaching to Quality Assurance Analysts to maintain and improve the Quality Management Plan.• Manage automation team with hybrid framework.• Development and oversight of Quality Metrics.• Identify, monitor, and execute Quality Assurance training.• Accountable for Test Strategy and execution on large enterprise projects.• Supervise onshore and offshore Quality Assurance staff.• Manage testing budget for enterprise CapEx projects.• Establish and execute individual and team objectives."Project Manager" | US Bank | Minneapolis, MN | October 2018 – November 2020Objective: Agile Transformation initiative to transition the quality assurance role and responsibilities into the development teams with the Anti-Money Laundering Division of US Bank.Outcome: All quality assurance roles and responsibilities were transitioned to the development team, QA resources reported to Development Managers, and the Quality Assurance Manager role was eliminated."Project Manager" | US Bank | Minneapolis, MN | October 2015 – September 2016Objective: Initiative to drive change within the Quality Assurance organization. I lead the project with the objective of identifying enterprise quality assurance process improvements at US Bank. The benefits of this project were to resolve process constraints associated to Quality Assurance to allow for reduced testing cycle time and improve quality of deliverables.Outcome: Achieved a 50% percent reduction in the effort to produce testing status deliverables. This effort also resulted in improved collaboration and cooperation between Quality Assurance teams within the enterprise.

Bloomington, Minnesota, United States

IT Consultant serving as Project Manager, Business Analyst and Quality Assurance Manager for numerous clients throughout the Twin Cities.Quality Assurance Manager for e-Business Integration Test unit of US Bank. Manage business requirements and testing processes for vendor owned web-based Money Market Investment processing application, in house lockbox image application and vendor owned e-payment product.Test Lead for Lutheran Brotherhood. Managed testing team of eight on a $2 million-dollar process automation initiative. Created, monitored, and maintained testing project plan and test strategy. Project participation involved design through implementation for process automation of mutual fund application processing system in a client server and mainframe environment. Project duration was six months.Project Manager for US Bank, Corporate Payment Systems, e-Commerce Product Development. Led the development of the payment mechanism for integration into Business-to-Business e-commerce initiative in a very dynamic environment. Led the product development team of 8 – 12 people on a $1.2 million-dollar B2B e-commerce initiative. Project Lead of systems development and testing for the Minnesota Department of Transportation. Led development and testing team of three on $300,000 client server application development project. Project participation involved requirements definition through implementation. Project duration was five months.Project Manager responsible for development of a Year 2000 Command Center for an international financial organization. Led team of six to prepare organization for Year 2000 date change. Project duration was six months.Project Manager responsible for a Client Server Year 2000 testing for a national check printing company. Project involved Year 2000 verification and testing of production plant systems.