Andrew Stiling Email & Phone Number

Sault Saint Marie, Michigan, United States

Sault Ste. Marie, Michigan

I do contract work, in home work, and business work. Fully insured business.

Ensured that all computer systems, servers, and other equipment are properly maintained, including performing routine maintenance tasks, such as software updates and backups.Maintained detailed records of technical issues, including the steps taken to resolve them, to help identify patterns and improve the overall IT support process.Responsible for providing technical assistance to end-users, such as troubleshooting software and hardware issues, resolving network connectivity problems… Show more Ensured that all computer systems, servers, and other equipment are properly maintained, including performing routine maintenance tasks, such as software updates and backups.Maintained detailed records of technical issues, including the steps taken to resolve them, to help identify patterns and improve the overall IT support process.Responsible for providing technical assistance to end-users, such as troubleshooting software and hardware issues, resolving network connectivity problems, and assisting with the installation and configuration of new equipment.Responsible for monitoring computer networks and systems, ensuring that they are functioning properly and identifying potential issues before they become major problems.Responsible for providing training to end-users on new software and hardware, as well as providing ongoing support and assistance to ensure that all users are able to effectively use the technology.Stay up-to-date with the latest technological developments and trends, and be able to research and evaluate new technologies that may be beneficial for their organization. Show less

Sault Ste. Marie

Installed, configured, and maintained computer hardware and software systems, networks, printers, and other peripherals.Provided technical support to end-users, including troubleshooting hardware and software issues, resolving network problems, and diagnosing system faults.Developed and implemented security policies and procedures to protect systems and data from unauthorized access or theft.Collaborated with other IT professionals to identify and resolve complex technical… Show more Installed, configured, and maintained computer hardware and software systems, networks, printers, and other peripherals.Provided technical support to end-users, including troubleshooting hardware and software issues, resolving network problems, and diagnosing system faults.Developed and implemented security policies and procedures to protect systems and data from unauthorized access or theft.Collaborated with other IT professionals to identify and resolve complex technical problems.Monitored system performance, analyzing system logs, and making recommendations for improvements.Created and maintained technical documentation, such as user manuals, training materials, and system specifications. Show less

Bachelor'S Degree, Computer Networking

High School Diploma