Michael Shayman

Michael Shayman Email and Phone Number

Senior Information Technology Engineer @ California, United States
California, United States
Michael Shayman's Location
San Francisco Bay Area, United States, United States
About Michael Shayman

I can be reached at 1-408-596-3115-cellEmail: micsha@gmail.comSee current the job-listing for the latest info on what I've been doing lately in IT Support.As a Computer IT Specialist/Area Mgr. previously working with Hyperion Works, I've gained valuable knowledge working on-site repair, recovery and upgrades of PC Terminal related issues for three California/Bay Area airport Payless Rental Car Facility locations in San Jose, Oakland and Burlingame.Prior to that, I provided IT Support, instruction and assistance to Teachers, Principals, Staff Associates and groups of students for four elementary and middle schools throughout the Palo Alto Unified School District, in Palo Alto, Ca. I provided data-recovery,repair, upgrades and troubleshooting of all Mac & PC-related issues.As a Retail Sales Manager for Cingular/ATT, I facilitated and participated in weekly staff training/educational sessions to increase knowledge and motivational team results. In the Health Industry, I've worked alongside Medical Providers, RN's and MA's in various Help Desk and Desktop Support disciplines including "Go-live" launches, teaching EPIC-EMR System software programs throughout Northern California Med.Ctr. regions.Prior work experience in the Silicon Valley High Tech Industry included Channel Marketing/Public Relations and Instructional Learning Consulting.Specialties: Dedicated IT/Sales Professional Mac literate:Snow Leopard Mavericks, El CapitanSAP Inventory trackingWeb Design & Development/Internet abilities Windows: 7,8.1,10, MS-Office Suite, Visio along with10 years experience with Silicon Valley High-Tech companies.

Michael Shayman's Current Company Details
Acara Solutions-(Lockheed Martin Corp)

Acara Solutions-(Lockheed Martin Corp)

Senior Information Technology Engineer
California, United States
Michael Shayman Work Experience Details
  • Acara Solutions-(Lockheed Martin Corp)
    Senior Information Technology Engineer
    Acara Solutions-(Lockheed Martin Corp)
    California, United States
  • It Tech Works
    Computer Specialist
    It Tech Works
    California, United States
  • Roth Staffing
    User It Support Specialist-Varian Med-(Siemens-Healthineers)
    Roth Staffing Apr 2021 - Apr 2023
    Orange, Ca, Us
    Responsibilities:Working under the supervision of the Sr. Manager, Americas’ End-user Computing, the IT Desktop Support Specialist is responsible for imaging, testing, refreshing, and retiring workstations following provided instructions.Responsible for responding to end-user support incidents to troubleshoot and resolve issues and fulfill requests following instructions.Responsible for maintaining the IT lab infrastructure, racking and connecting equipment in order to support various tests.Support to other VIT teams like data center, networking, telephony, and mobility with various test or troubleshooting issues.Skills:Familiarity Windows 10-11 operating systems, building Windows systems, installing drivers, troubleshooting issues.Familiarity with different type of PC and peripheral devices.Familiarity with Active Directory, windows file sharing, and remote computer controls.Familiarity with computer imaging products, Microsoft SCCM and Endpoint Autopilot.Excellent diagnostic and problem-solving skills.
  • Nsc Global
    Information Technology Support Specialist
    Nsc Global Dec 2018 - Apr 2021
    London, Gb
    Currently providing on-site IT Desktop Support for Chicago, IL., based Grant Thornton located in downtown San Jose, CA.
  • Apple-(Mindlance Contractor)
    It Field Support
    Apple-(Mindlance Contractor) May 2018 - Nov 2018
    Cupertino, California, Us
    Duties included problem-solving and deploying devices for testing. Monitoring health and state of said devices and troubleshooting issues with these devices before, during and after testing.Operations included device logging, deployment, escalation and maintenance as directed.
  • Jsg Professional Services Ulc, A Johnson Service Group Company
    It Support Helpdesk Tech-I
    Jsg Professional Services Ulc, A Johnson Service Group Company Feb 2017 - Jan 2018
    Westmont, Il, Us
    Santa Clara Valley Water District Assignment:Provided Office-365/Outlook-2016 complex technical assistance for approx. 800 SCVWD employees in a variety of information systems-(Win-10 Console, MS Active Directory) via Dameware support & Kayako Ticketing/Assets System.Versed in MS v7 & v10/Apple OS-X platforms, data-recovery, repairing, upgrading, implementing Office-365/Outlook Exchange and troubleshooting of all issues.
  • Pomeroy
    Help-Desk Technician-(Icare Tech Support)
    Pomeroy Oct 2015 - Mar 2016
    Hebron, Ky, Us
    El Camino Hospital Assignment:Responsible for diagnosing, and troubleshooting incoming customer requests and issues via the web and e-mail. Requests include connectivity, access, computer hardware, operating system, and software application functions. Provided ticket status updates to management and customers. Responsible for user account management in Active Directory, VMWare-Horizon Client, Imprivata, HTTP error-code troubleshooting software and within EPIC-related applications.Daily interaction with end-user customers, Applications Analysts, Technicians, Doctors & Engineers on the day-to-day operations of a health-care environment.
  • Hyperion Works.Com
    It Support/Area Mgr.
    Hyperion Works.Com Oct 2012 - Mar 2016
    Tempe, Arizona, Us
    Payless/Budget Car Rental Assignment:Managed all repairs, recovery and upgrades of PC Terminal related issues for three Bay Area Airport Payless Rental Car Facility locations in San Jose, Oakland and Burlingame.Provide multi-camera security installations and DVR back-up / maintenance to SSD hard-drives utilizing office productivity and Internet troubleshooting tools. Monitor and maintain all computer systems via Remote Access tools.San Jose Chamber of Commerce and GoRampUp Attendee in Silicon Valley, CA. Provide sale-growth IT computer support, and networking opportunities for fellow members to utilize for their small to medium-sized businesses-(SMB's).
  • Dollar Thrifty Automotive Group
    Product Sales Agent
    Dollar Thrifty Automotive Group Mar 2011 - Oct 2012
    Us
    Provide direct rental-counter sales assistance and customer service to the general and airline-traveling public.Trained in on-site technical computer assistance to vacationing families, military personnel and business travelers.Problem-solve vehicle configuration and accommodation options to reservation-holders and walk-up clientele.
  • Verizon/Click Away
    Computer Tech / Sales
    Verizon/Click Away Sep 2010 - Jan 2011
    Technical Support/Help Desk Specialist proficient in PC/Mac hardware repair and networking issues.Specializations include: computer upgrading and data-migration, spy-ware/virus removal, prevention and support of basic Peer-to-Peer networking and Advanced Domain configurations.
  • Taos Mountain Inc.
    Computer It Support Specialist
    Taos Mountain Inc. Aug 2008 - Jan 2009
    Boise, Idaho, Us
    Palo Alto Unified School District Assignment:Responsible for providing repair services for Apple computers, monitors, Smart-board and peripheral equipmentProvided on-site technical training assistance to end-users, Instructors and Staff personnelTravel to various elementary school locations assignments throughout the Palo Alto Unified School DistrictPerformed software installation, duplication and back-up disks including office productivity and internet tools
  • At&T Mobile Tel
    Retail Sales Mgr.
    At&T Mobile Tel Aug 2006 - Mar 2007
    West Chicago, Il, Us
    Facilitated and participated in weekly staff training/educational sessions to increase knowledge and motivational team results.Developed daily sales leads for small and large corporate business to achieve operational targets and store goals.Analyzed, audited and maintained various business reports for trend analysis and strategic planning purposes.Managed daily cash handling and accounts payable activity and finds methods to simplify procedures, improve processes and maximize resources as required.
  • Kaiser-Permanente
    Business Applications Specialist
    Kaiser-Permanente Sep 2005 - Jun 2006
    Oakland, California, Us
    Provide instruction on EPIC Systems medical automation project for KP-HealthConnect within KP's Northern California regional and Bay Area Medical Clinics. Advise Dr.'s, RN's and MA's on pre & post "Go-Live" launches with direct follow-up and on-site training. Other duties include utilizing MS/Visio-2003 Pro-for pre-planning and site-mapping printers and terminals.
  • At&T
    Sales Relations/Trainer
    At&T Mar 1999 - Aug 2004
    Dallas, Tx, Us
    Assigned daily sales goals by optimizing many of SBC’s product-line/services: DSL, Internet, Wireless & VoicemailRecommended customer-billing alternatives and problem-solving strategies and rapport-buildingCommunicated by phone to inbound contacts in a business environmentInstructor/Trainer for promotional SBC campaigns and new product launchesUtilized Legacy programs: WN-2K, SORD, PREMIS, BOSS, and EASE platforms
  • Hewlett-Packard Company
    Account Manager/North American Sales
    Hewlett-Packard Company Jul 1996 - Jan 1999
    Houston, Texas, Us
    Responsible for front and back-end order fulfillment to 1st and 2nd Tier HP Resellers working with field sales andNorth American HP internal divisions throughout the continental U.S.Managed major nationwide accounts: Gateway Computer, CompUSA Direct, Dell, Infotel, Global/Tiger, SBMMaintained extensive nationwide parts database of HP hardcopy product-lines ranging between 200-300 itemsUtilized Lotus/cc:Mail correspondence daily, SAP/R3, Legacy and Windows NT programsOptimized public relations acting as liaison for HP's Reverse Distribution/Logistics Customer SupportProduced and edited three corporate videos for various divisions within HP's infrastructure

Michael Shayman Skills

Training Program Management Networking Management Troubleshooting Sales Visio Marketing Strategic Planning Customer Service Team Building Customer Satisfaction Integration Itil Consulting Business Analysis Sharepoint Project Management Computer Hardware Outlook Telecommunications Coaching Analysis Negotiation Microsoft Office Team Leadership Sales Management Crm Product Development Cross Functional Team Leadership Data Analysis Business Development Change Management Requirements Analysis Business Process Improvement Software Installation New Business Development Performance Management Operations Management Project Planning Account Management Html Sdlc Quality Assurance Testing Strategy Leadership Microsoft Excel Windows Vendor Management

Michael Shayman Education Details

  • San Francisco State University
    San Francisco State University
    Radio-Tv Electronic Journalism
  • University Of California, Santa Cruz
    University Of California, Santa Cruz
    Web Design & Development
  • De Anza College
    De Anza College
    Applied Media

Frequently Asked Questions about Michael Shayman

What company does Michael Shayman work for?

Michael Shayman works for Acara Solutions-(Lockheed Martin Corp)

What is Michael Shayman's role at the current company?

Michael Shayman's current role is Senior Information Technology Engineer.

What is Michael Shayman's email address?

Michael Shayman's email address is mi****@****ail.com

What is Michael Shayman's direct phone number?

Michael Shayman's direct phone number is (602) 445*****

What schools did Michael Shayman attend?

Michael Shayman attended San Francisco State University, University Of California, Santa Cruz, De Anza College.

What are some of Michael Shayman's interests?

Michael Shayman has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Arts And Culture.

What skills is Michael Shayman known for?

Michael Shayman has skills like Training, Program Management, Networking, Management, Troubleshooting, Sales, Visio, Marketing, Strategic Planning, Customer Service, Team Building, Customer Satisfaction.

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