Ruben Dejesus Email & Phone Number

Garfield Heights, Ohio

Microsoft Specialist, Word, Power Point, Outlook, Excell 2007 - MOS Core Certified 2013 Effective Business Writing, Project Management Fundamentals, Advanced Interpersonal Communications, Effective Time Management, Grammer Essentials, Organizational Skills and Fundamentals of Customer Service

* Member of the Renovation Team, developed, implemented and managed complex Food and Beverage Projects including the operation of Starbucks from inception through completion, on time and under budget. * Implemented operation budgets and managed $1.75 million and keeping Food Cost at 28% - 32% and Beverage Cost at 18% -22%.* Managed accurate forecasting, payroll, in-putting daily revenue, sales and public relations. Full responsible of P&L, increased Food and Beverage Revenue to 58% * Hired, spearhead renovation, managed personnel and the entire Food and Beverage Operations.* Established all Operational planning, including the Opening and planning of Starbucks from inception, Personnel Policy and Procedures, Developed all Training Manuals and Training Classes for (7) Departments

* Member of the Opening Team - Planned critical path for the Grand Opening of the Hotel which included theme planning, menu development and vendor selection. Established liquor and Food and Beverage inventory processes.* Ensured that projects were delivered on time and within budget. Generated 1.5M in 1st year open and 2.3M the following year* Served as the go-to-person for the King of Dubai, for all his catering needs as well as for his guest and plotting and planning visits of well know celebrities and Former Presidents of the United States as well as Presidential Candidates. * Generating new business, cultivating relationships, maintaining (7) departments as well as technical plotting and planning, recruiting the best employee's in the city, for the grand opening.* Oversaw, trained, hired and help achieve 5 Star Rating Status from AAA and maintaining production requirements and staying within budget.

* Performed muti-functional roles. Ensured all corporate polices and procedures implemented. Implementing quality training processes and time management. Created new products such as " The Personal Butler Program" and "Learn How to Cook with the Executive Chef" increasiing inquires to 18%* Ensured adequate and efficient service, cleanliness, training and implementing new and creative and quality improvement ideas to expand our product and services.* Memeber of the Corporate New Hotel Opening Team, Oversaw new construction and maintained production requirements within budget. Developing the Food and Beverage Division Team as well as the Banquet Department, Afternoon Tea, Lobby Lounge, and Concierge Floor.* Created and implemented the 21 Quality Improvement Guideline System, Employee Safety Program that reduced accident rate by 40%.* Founder and Editor of the Monthly "Team Spirit Newsletter for the entire Hotel Team"* Served as the go-to-person for the King of Dubai for all his catering needs as well as know celebrities, and Former Presidents of the United States.

Started "THE ALBERTO DEJESUS MEMORIAL TRUST FUND" (In memory of my brother Alberto DeJesus), Bethlehem, Pa.* Responsible for fundraising, education, awareness and development of raising money for burial expenses for families with the high cost of medication and hospitalization.* 1992-93 Chair, Reader Committee for the AIDS International NAMES/PROJECT Memorial Quilt.* 1991-1992 Chair, Hispanic AIDS Education Committee* Managed caseload, counseled individuals and families, facilitated support groups, and provided information on HIV/AIDS and related subject manner.* Conducted lectures and discussion on HIV/AIDS in schools, churches, correctional institutions and probation departments. * Completed reports, made referrals for alcohol and drug treatment, and handled office correspondence.

Bachelor Of Applied Science (B.A.Sc.), Mass Communications In Applied Science

Activities and Societies: Elected Student Senator of the Student Body

Associates, Mass Communications In Applied Science

Activities and Societies: * Freshman Leadership Award * Elected Student Senator - Motto - "Be in the grove and vote for Rube"