Timothy Middleton Email & Phone Number

Houston, Texas, US

The Woodlands, TX, US

• Worked with end users to identify and problem solve the required PC services.
• Involved with system upgrades and enhancement by working with management team.
• Perform on-site analysis, diagnosis, and resolution of PC problems for a variety of end users and recommend and implement corrective hardware solutions in a timeliness matter.
• Construct, install and test customized configurations based on various platforms and operating systems.
• Perform PC Hardware and peripheral equipment improvements, technical support upgrades, and repairs.
• Installs software applications, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products.

Philadelphia, PA, US

• Led the strategic thought leadership and development of Valet and Shuttle with management skills and services that is responsible for 70 FTE’s and a multimillion-dollar account.
• Developed a plan of care into safety policies and procedures, ensuring the best ICARE (Integrity, Compassion, Accountability, Respect, and Excellence) for our patients and visitors.
• Using business administration framework guidelines; developed and instituted business processes to enhance operations. Established finance procedures and processes.
• Designed and maintained workflow resulting effective client and customer rapport for a mutually honest beneficial business relationship.
• Achieved investment objectives and reduced operating expenses annually by utilizing a highly analytical and strategic thinking approach.
• Exercised project management skills to work on multiple tasks at the same time and prioritized activities suitable to client's needs.

Houston, Texas, US

• Responsible for dispatching employee work ticket request to Facility Maintenance and Environmental Health and Safety Services.
• Prepare bed request forms to be delivered to appropriate patients via the Facility-Fit Pro Program.
• Manage scheduled patient appointments through Epic, a patient transport system.
• Minimize response time and increase client satisfaction by fielding 50-100 calls per day.
• Conduct and monitor fire safety and medical gas panels for any fire code alarms.

Houston, Texas, US

• Exhibited knowledge and skills necessary to transport acute, intensive, and critical care inpatients and outpatients in a timely manner by wheelchair, trans-cart, stretcher, or bed.
• Supplied indirect care when a nurse was present during travel, and direct care when a nurse was not present during transit.
• Tasked with communication and collaborating with nursing staff and co-workers to ensure appropriate transport of patients.

Houston, TX, US

• Fulfilled duties in administering Chromebook usage for students.
• Achieved resolution of all IT computer issues; troubleshot network issues, connectivity of equipment in faculty offices and classrooms.
• Facilitated testing administration efforts.
• Input Corresponding Data into Excel Spreadsheets regarding school district information.
• Updated Multiple OS for Office faculty.