● Respond to tickets created by various departments, acknowledge, resolve, or escalate them.● Perform maintenance on the various systems/servers/equipment connected to the network.● Ensure that the ERP connections that are used in the airport is secure and reliable by conducting constant network packet checks, hardware performance analysis and running malware scans on the network (ERP network uses IBM Power Systems).● Ensuring all the business continuity and disaster recovery plans are ready to be executed in case of a need in the airport.● Participate in key system and IT solution deployment projects.

 Analyzing Functional Specifications and Business Requirements. Actively participated in sprint meetings Writing test cases and executing the test scenarios by verifying the online and batch (EDI) processes. Analyze requirements, write test plans and recognize patterns in data and point out anomalies. Created functions for raising defects in JIRA reporting tool from defect tracker. Collaborate with Developers, Project Managers and Business Analysts to ensure that issues and risks are identified, logged and resolved. Provide testing support on UAT and Production issues. Remove impediments, decision on tools and test approach, managing risks associated and escalations as required.

 Analyzing Functional Specifications and Business Requirements. Business analysis and plan design. Coding and rules setting for the RPA with the Client business terms. Leading the offshore team and help teammates in clarifying technical queries.

 Analyzing the requirements and preparing the related documents  Performing Coding and unit Testing Generating various report needed for client reporting. Report and edit analysis Preparing Daily, Weekly, Monthly Status Report for the project Abend monitoring and sanity check for the release purpose Production support

 Analyzing the requirements and preparing the related documents  Performing Coding and UAT Testing