Information Technology Analyst
Current● Respond to tickets created by various departments, acknowledge, resolve, or escalate them.● Perform maintenance on the various systems/servers/equipment connected to the network.● Ensure that the ERP connections that are used in the airport is secure and reliable by conducting constant network packet checks, hardware performance analysis and running malware scans on the network (ERP network uses IBM Power Systems).● Ensuring all the business continuity and disaster recovery plans are ready to be executed in case of a need in the airport.● Participate in key system and IT solution deployment projects.