Michael Donlan Email & Phone Number

Senior case project manager assisting case teams in creating, designing, and executing e-discovery document review. Consulting with firm attorneys and clients a about strategies to defensibly mitigate e-discovery costs. Also responsible for training sessions on various litigation support applications.

Reston, Virginia, US

Head of litigation support program servicing the U.S. Department of Housing and Urban Development.

Herndon, Virginia, US

• Provide technical leadership in the design, implementation and management of multiple applications including Relativity, Ecapture and Nuix.
• Collaborate with IT, business stakeholders and end users to holistically design and own support for the Line of Business applications.
• Proactively look for ways to improve uptime, alerting, and efficiencies of systems.
• Provide high-level escalation support to colleagues across the organization for applications and complex process implementation.
• Write and distribute communication relating to system outages, patch\upgrade notices and new feature documentation.
• Coordinate across multiple departments on software patching and upgrades to ensure client success.

Satellite Beach, Florida, US

• Providing litigation support and information governance on a contract basis
• Creating value and reducing costs by leverage experience and leadership to support clients on matters.
• Advised and partnered with clients to manage workflows, oversee reviews, and ensure superior client delivery.
• Maintained superior technical skills across multiple platforms, and substantially grew skills in Linux operating system.

US

Founded and led new firm litigation services department. Took the firm from having four part-time employees involved in systems-based litigation support to 15 full-time employees with over 175 years combined experience. Planned, guided through firm approval, and implemented entirely new network, from the ground up, to contain the firm's e-discovery ESI.

New York, NY, US

Developed and implemented DC and European in-house electronic discovery solution (LAW in US, eCapture in Europe) to reduce dependence on outside vendors and increase firm revenue from electronic discovery processing and review. Reviewed transatlantic bandwidth and domain gateway issues. Assisted in the development of data collection and review practices.

Washington, DC, US

Manager of Electronic Discovery, November 2007-June 2009Founded and led new firm department focusing specifically on technical electronic discovery issues. General firm-wide responsibility for technical electronic discovery issues, including managing and administering the firm's e-discovery systems and personnel. Assisted attorneys in advising clients on.

Manager, Practice Area Support & Document Technology, October 2001-July 2003Duties of Practice Area Support Manager (below) plus responsibility for the firm’s Records Department. Manage Records Supervisor and three Records Assistants. Design and customer negotiation of a records retention policy for both electronic and hardcopy records. Administration of.

Washington, DC, US

Managed all of Steptoe’s Litigation Support operations for main office and one regional office. Expanded the department from a small, one-person operation to a full-fledged department with a growing staff and caseload. Technical responsibilities included: design, creation, and maintenance of document and fact management databases and associated image.