Midyana Mireles Email & Phone Number

Dallas, Texas, United States

Harlingen, Tx

Attended to client relations through front office reception, phone calls, coordinating meeting schedules, taking and relaying messages for office staff. Entered accounts payable & accounts receivable data utilizing AME Accounting System along with creating accounting spreadsheets

Orlando, Florida

Created magical experience for guests of all ages at four different merchandise locations. I created and sold candies and treats, embroidered hats and other merchandise, sold and customized ornaments, and relayed knowledge about artists’ art pieces for sale to our guest. Additional duties included, but were not limited to: cash management, sanitation, stocking and organizing all four merchandise locations.

College Station, Texas

Maintained the duties of a Student Technician. Worked closely with Senior Support Staff to investigate, solve, and transfer issues at Tiers 2 and 1 level. Assisted managers by creating call count reports, chat count reports, and staff scheduling. Lead the training team by constructing training presentations and programs: for trainees, trainers, and future Student Coordinators. Initiated, organized, and hosted a “Fun Friday” activities program to boost employee morale.

College Station, Texas

Decipher campus members’ technical issues through trouble shooting; utilizing multiple communication methods and portals. Retrieved and transport of hardware for repair. Presented at the New Student Conference about the services Help Desk Central provided.

Harlingen, Texas

Handled lease preparation and auditing. Tracked, collected, and documented rent payments. Attend to residence concerns/needs quickly and empathetically. Worked with maintenance staff and contractors to distribute work orders for upkeep of property.

Bachelor Of Arts - Ba, Communication

General Studies