Sales Consultant
**Duties currently performed as a Sales Consultant as of January 2021- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car- Assist customers who primarily speak Spanish, and in some cases, guide customers on a loan approval by meeting specific stipulations varying by banks- Reach out to service customers and conduct cold calls to introduce myself and services I can provide, as well as disclose potential offers on new deals.- Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models- Conducting test drives and demonstrating vehicle features- Building a rapport with potential customers to improve the possibility of a sale in the future- Maintaining a customer database and communicating with them- Assisting customers with completing the relevant paperwork required for a successful sale to be processed- Maintaining reporting structures' and recording sales and inventory on our CRM software- Collaborating with team members to reach sales targets- Assisting with the set up of showroom and promotional displays*Duties performed as a Business Development Representative between June 2020 and December 2020- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)- Manage internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance- Maintain an ongoing customer database to capture repeat business- Schedule appointments with interested buyers for test drives and delivery of vehicles- Disclosing terms of sales with consumers and reviewing sales with dealership management
