Miera S. Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Contract RoleManaged daily administrative operations, prioritizing workloads, scheduling appointments,coordinating meetings and business travel, and organizing schedules to accommodate urgent requests.Initiated and responded to client and staff telephone calls and correspondence, conducting initial data collection and directing matters to the appropriate actions.Executed the administration, preparation, processing, and composition of documents, routine reports, and statistical summaries, demonstrating significant judgment in interpreting and applying regulations and practices.Oversaw office and kitchen supplies, setting up meeting rooms, facilitating employee onboarding and off boarding, and collaborated with service providers, internal and external stakeholders.Drafted, reviewed and communicated official correspondences on behalf of c-suite members; translated legal notes and communications into final documents.

Providing support to the marketing and sales team – managing day to day functions of the departmentMaintaining customer and business unit filesAriba Procurement of marketing initiatives; receiving upon approved requests.Legal and Promotional Review Process.Budget Management, Compliance and submission of all public resources for emerging oncology medications. Assisting in planning events, meetings, board events; coordinating external business engagements.Overseeing Compliance of health care organization and health care sponsorship events within federally regulated standards.Maintaining Managing Director’s calendarExpense reporting on behalf of Oncology Business Unit Head and Director.Arrangement of travel and global conference registrations.

Developed and executed comprehensive digital strategies aligned with client objectives. Proficient in conducting market research, analyzing consumer insights, and identifying key target audiences to drive effective digital campaigns.Built and maintained strong client relationships. Demonstrated an understanding of client needs, providing strategic recommendations, and ensuring client satisfaction throughout the project lifecycle.Managed end-to-end digital campaigns across various channels, including search engine marketing (SEM), display advertising, social media, and email marketing. Skilled in campaign setup, monitoring performance metrics, optimizing campaigns for maximum ROI, and delivering comprehensive campaign reports.Utilized analytics tools and platforms to gather and analyze data for actionable insights. Capable of translating data into meaningful recommendations to enhance campaign performance, optimize targeting, and improve overall digital strategies.Collaborated with internal teams such as creative, development, and marketing teams to ensure seamless execution of digital campaigns. Ensured teamwork, management of project timelines, and coordination of campaignsMonitored key performance indicators (KPIs) and providing detailed reports on campaign performance. Used data visualization tools and reporting platforms to deliver concise and impactful performance reports to clients.Updated knowledge base with the latest digital marketing trends, industry best practices, and emerging technologies. Capable of identifying opportunities for innovation and recommending new strategies to clients based on industry insights.Demonstrated excellent written and verbal communication skills and effectively conveyed digital strategies, campaign updates, and performance reports to clients and internal teams. Presented complex ideas in a clear and concise manner.

Brampton, Ontario, Canada

Implementing IT management tools to mange, triage and resolve incidents and requests. Effectively communicating with end-users in English and French through company-specific communication platforms including calls, Slack messages, email and video-conferencing. Utilizing admin privileges within Windows 10, Active Directory, SCCM, Microsoft Office, network and security tools, and remote access, Human Resources and software deployment tools in the identification and resolution of user incidents and requests.Ensuring the accuracy of existing user-facing solution guides and internal procedural documentation Translating resolved incidents into user-facing manuals and creating internal procedural documentation

Troubleshooting enterprise software issues and isolating hardware related issues. Completing system-wide and application-specific software updates; reinstalling device software using Mac and PC operating systems.Generating and executing diagnostic tests to complete troubleshooting steps; assisting users in executing both cloud-based and local data back ups.

Mississauga, Ontario, Canada

Facilitating consultations, summarizing meetings into direct client communication.Drafting, verifying and preparing contracts; requesting land zoning and city locate requests. Managing client needs are met in a timely manner; responding to representative emails and providing finalized project portfolios to head office.Calendar management, event booking and travel arrangements

Vaughan, Ontario, Canada

Providing scheduling, procedural and general information to clients and updating project profiles.Translating client data and technician notes into project estimates and work contracts; updating company database and records to reflect current account status.Troubleshooting internal system issues and training team when migrating to new internal system.Developing company manuals and training guides; creating specialized training manuals and job aids catering to specific department needs; Re-writing company site main page content.

Providing timely service and welcoming restaurant atmosphere to restaurant guests.

Bachelor Of Science (B.Sc.) Honours, Biomedical Sciences, General

High School Diploma, Extended French

Activities and Societies: I was a member of the open arms club, the softball team, as well as the executive school counsel.

Post Graduate Certificate, Project Management