Miftahul Jannah

Miftahul Jannah Email and Phone Number

Assistant Customer Relation Manager @ PT. ORICO BALIMOR FINANCE
Central Jakarta, ID
Miftahul Jannah's Location
Central Jakarta, Jakarta, Indonesia, Indonesia
About Miftahul Jannah

Experienced Customer Care Professional with a demonstrated history of working in the automotive industry. Skilled in Customer Satisfaction, Customer Loyalty Measurement, Customer Retention and CRM.

Miftahul Jannah's Current Company Details
PT. ORICO BALIMOR FINANCE

Pt. Orico Balimor Finance

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Assistant Customer Relation Manager
Central Jakarta, ID
Website:
obf.id
Employees:
145
Miftahul Jannah Work Experience Details
  • Pt. Orico Balimor Finance
    Assistant Customer Relation Manager
    Pt. Orico Balimor Finance
    Central Jakarta, Id
    View
  • Pt. Gowa Modern Motor
    Customer Service Specialist
    Pt. Gowa Modern Motor Jul 2023 - Present
    Jakarta, Indonesia
    View
  • Arkademi
    Mentor
    Arkademi Sep 2023 - Present
    Jakarta, Indonesia
    Mentoring prakerja participant with subject Customer Retention (Building Relationship with Customer Strategy)
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  • Pt Nusantara Group
    Customer Relations Manager
    Pt Nusantara Group May 2019 - Jun 2020
    Bsd Tangerang Selatan
    - Monitoring customer satisfaction in all dealer in Indonesia- Supervised and managed 21 Customer Relation and 1 Hotline- Created survey satisfaction for customer and make Customer Analysis from report- Trainer for Customer Relation Team and Sales Team- Conducting business reviews to ensure clients are satisfied with their products and services- Worked well independently and on a team to solve problems.- Building Customer retention program
  • Eurokars Group
    Customer Service Representative
    Eurokars Group Aug 2016 - May 2019
    Kelapa Gading
    - Monitored customer satisfaction in dealer- Handling complain offline and online- Assisted in problem solving and brainstorming solutions to existing concerns- Carrying out client satisfaction surveys and reviews.
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  • Pt. Ditali Cipta Kreatif
    Marketing Communications
    Pt. Ditali Cipta Kreatif Jan 2014 - Nov 2016
    Jakarta, Jakarta, Indonesia
    -Marketing Planner- Organizing event (Sub event Jakarta Fashion Food, Festival, Muslim Fashion Week and etc)- Supervised and managed media (Media Relation)- Responsible for press release, copy writer, and content in social media.
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  • Rakyat Merdeka
    News Reporter
    Rakyat Merdeka Jan 2014 - Sep 2014
    Indonesia
    News reporter for politic news
    View

Miftahul Jannah Education Details

Frequently Asked Questions about Miftahul Jannah

What company does Miftahul Jannah work for?

Miftahul Jannah works for Pt. Orico Balimor Finance

What is Miftahul Jannah's role at the current company?

Miftahul Jannah's current role is Assistant Customer Relation Manager.

What schools did Miftahul Jannah attend?

Miftahul Jannah attended Sekolah Tinggi Ilmu Komunikasi Interstudi, Universitas Nasional (Unas), International Language Center, Sekolah Tinggi Ilmu Komunikasi Interstudi, Sekolah Tinggi Ilmu Komunikasi Interstudi.

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