Miftahul Fauzi Email & Phone Number

Düsseldorf, North Rhine-Westphalia, Germany

Budapest, Hungary

In my role, I focus on Invoice Booking and Payment-related activities, working with countries such as Vietnam, Botswana, Azerbaijan, Jamaica, Eswatini, and the UAE: 1. Accurately calculate, input, and verify invoice information for countries under my purview.2. Conduct thorough checks to ensure the correctness of invoices before booking them.3. Validate invoices processed by the first level, ensuring precision and adherence to standards.4. Take proactive measures to review transactions, investigate errors, and apply necessary corrective accounting actions within the defined Service Level Agreement (SLA).5. Undertake any additional duties as required to support the finance team effectively.6. Efficiently process and review routine payments for the designated countries.7. Address and resolve issues related to rejected and returned payments, adhering to SLA guidelines.8. Act as a liaison with FAO's corporate banks in handling payment-related matters.9. Engage in other duties as necessary to facilitate seamless payment processes.Notable Achievements:1. Achieved exceptional results within the first month, successfully closing 65 requests in 22 working days, which constituted 81% of the team's workload, all met within the 100% SLA.2. In the second month, surpassed expectations by closing 99 tasks in 22 working days, contributing 123% to the team's workload, with a 100% SLA compliance rate.3. Demonstrated versatility and competence by taking on a hybrid role in the third month, handling both Invoice Booking (Vietnam, Botswana, and Azerbaijan) and Payment (Jamaica, Eswatini, and UAE) responsibilities.

Budapest, Budapest, Hungary

International Flavors & Fragrances is an American corporation that produces flavors, fragrances, and cosmetic actives, which it markets globally.• Performing efficient, accurate, and effective collection-related activities for an assigned portfolio of customer accounts to collect past dues.• Identifying potential risks of accounts before releasing the order by providing payment-compliant assessment to the credit control.• Establishing and maintaining excellent client relationships to facilitate timely receipt of receivables while ensuring proper communication throughout the process.• Researching, resolving, reconciling discrepancies, and maintaining accurate records to keep customer accounts in good standing.• Escalating on time when needed to the proper channels• Responding to external/internal inquiries• Supporting the cash application team with information regarding unapplied cash• Strict adherence to monthly cut-off deadlines to ensure smooth closure of month and quarter.• Suggesting process improvements where possible• Other duties as ordered by the direct managerAccomplishment:• I have been constantly successful in reducing past due of my client accounts with total market values of more than $1 million every month.• I have successfully reconciled more than 10 big accounts with many complex credit issues worth for more than $2 million. • I have successfully made sure many clients pay past due in a timely manner hence avoiding credit blocks and achieving monthly and quarterly targets.

Google Kuala Lumpur

Google Ads is part of Google online marketing platform allowing advertisers to promote brief advertisements, service offerings, product listings, video content, and generate mobile application installs across Google Ad network.• Officially represent Google as a dedicated focal point to correspond to customers via phone, email or chat for any issues related to their interaction with Google Ads and Google My Business platforms with timely and effective resolution.• Be responsible to ensure that clients are satisfied on their experience when using Google Ads by delivering optimum service to clients.• Deliver analytical insight regarding on customer ads performance in order to generate client ROI through performing campaign optimization.• Proactively pitching up client by promoting Google Ads other campaign types and features such as utilizing search, display, Universal Apps and Video or YouTube campaign.• Assist newly registered clients to set up their Google Ads Account, Google Merchant Center and Google Analytic.• Perform any Ad-hoc tasks that assigned by superior from time to time such as train the newbies for advanced Google Ads product, workflow, soft skill in handling customer and others.Accomplishment :Employee of the Month (December 2018 and March 2019), successfully nominated as an outstanding performer for Region Customer Care for Indonesia's market for Google Ads Project. The assessment is based on KPIs (quality review, customer satisfaction survey, monthly total cases and 72 hours TRT.

Kementerian Keuangan Republik Indonesia

UNDP is one of the United Nation agencies focusing on improving and promoting better life for people all around the world in cooperation with Governments, Multi-National. BIOFIN is a UNDP managed global collaborative partnership to develop and implement an evidence based methodology that improves biodiversity outcomes using finance and economics.• Assist project overall implementation and monitoring, including participation on field visits o Provision of support in organizing events/workshops/seminars, including preparation of ToRs and development of meeting notes• Assist in translating and proofreading of reports and other documents o Research and development of communication strategy of Sustainable Development Finance and Biodiversity Finance, in consultation with Ministry of Finance, UNDP Country Office Indonesia and UNDP Regional Office• Liaise with the communication staff in the Ministry of Finance and UNDP Country Office as well as UNDP Regional Office in Bangkok and BIOFIN Global communicationunit to complete activities

Bachelor Of Arts (B.A.), International Relations And Affairs, Gpa= 3.56

Activities and Societies: International Relations Student Association (KOMAHI), International Relations English Club, Forum.

Fellowship, Human Rights, Fellowship

Activities and Societies: Young South East Asian Leadership Initiative (YSEALI) Academic Fellows Institute on Civic EngagementIndonesia's.