Miguel A. Hernandez Email and Phone Number

Walmart Fulfillment Services

- Established LLC from original business plan to creation as a general contracting company currently managing 21 total active projects with 19 residential and 2 commercial properties- Manage social media marketing through Instagram and Facebook platforms with over 4,000 followers which generated sales growth on average of 49% monthly and 74% growth year to date. Utilizing direct messaging, business pages and project progress to promote brand awareness with images of project progress and completion. - Create print flyers to distribute to high traffic business and local residential neighborhoods that include a unique coupon. Tracking coupon utilization has resulted in monthly increase in business of 21%.- Source labor internally through network of referred contract workers and conduct client consultations, site measurement and coordinate proposals. - Perform calculations, write specifications, prepare bids, review equipment proposals and select which equipment works best per project aligning with budgets.

- Develop and maintain material tracking lists, inspection listing, project tests and non-conformance reports. Provide technical direction to client and design teams throughout all project stages.- Expertise in conducting design reviews, supervising personnel, estimating labor, establishing schedules, creating contingency plans, and maintaining budgets. - Line management of project teams, involving regular team communication, development of the team, objective setting and performance management. Utilize quality assurance testing methodologies and work in progress improvements. - Perform monthly progress reports both internally and externally. Monitor project progress against baseline and provide delay and time impact analyses. - Daily communication with project manager to discuss daily hurdles, access project risks and properly prioritize daily activities. Analyze projects pre-construction to break down into doable tasks set into clear timeframes.

- Maintained Starbucks cafe cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash. Prepared and served drinks and food in accordance with health codes and Starbucks standards. - Performed all support tasks such as cleaning cases and equipment, and restocking display cases. Worked on registers daily to authorize returns/exchanges and audit receipts. - Opened/closed store and maintained store cleanliness. Greeted customers, provided information for specials, promotions and set up advertisement displays for new incoming merchandise, beverages and bakery items.- Held coffee preparation, demonstrations and assisted customers with selections of various coffee blends, teas and espresso beverages. - Built professional relationships with customers to ensure and provide quality performance. Proactively worked side by side with multiple levels of upper management to ensure consistent, high quality customer service was maintained and presented to each client. Carried out daily assignments and weekly projects in a timely manner to meet time sensitive deadlines. - Received Top Barista Award for performance and leadership through entire company, as well as “Partner of the Quarter” for two quarters in a row nominated by peers.