● Provide technical and engineering support within the electronics area (controller and PCB build) through control of processes, testing, and verification.● Drive continuous improvement through defect elimination, solving problems with root cause analysis, monitoring actions for effectiveness, and using tools such as Six Sigma, Shanin, and lean manufacturing.● Coordinate cross-functional controller reviews to summarize internal failures, warranty returns, customer feedback, and design revalidation to determine key actions to drive customer satisfaction.● Lead reviews with supporting teams, identify actions to reduce occurrences, and drive year-over-year improvement by maintaining quality metrics within the area.● Monitor assembly test first pass yields and scorecards through data visualizations to better understand trends.● Utilize APQP principles to certify processes related to new products and equipment, work with design and manufacturing groups to determine key product characteristics, and define and improve methods and equipment that will be used to measure key process characteristics.● Train and communicate with floor associates on quality alerts, new inspection requirements, and testing criteria.

• Provide subject matter expertise and guidance on the Enact product, a cloud native platform providing real-time Statistical Process Control (SPC), for clients, internal staff, and partners.• Author, review, and organize software functionality and strategy reference documentation.• Manage client relationships, understand, document, and explain client needs and functionality requirements for platform product enhancements to UI/UX design and development teams.• Assist in the development of functional and non-functional requirements for critical product-related user stories and use case test scenarios based on information from clients, partners, and internal staff.• Create, track, verify, and summarize platform functionality requests and enhancement activities to ensure successful software update releases.• Deliver presentations and perform demonstrations that communicate the value-added functionalities, strategies, and capabilities of the platform product to internal staff, partners, prospects, and clients.• Participate in sprint review, product UAT process, and agile deployments in collaboration with Product Design, Product Development, and Quality Assurance departments.• Develop a framework and analysis methodologies of SaaS core metrics for measuring product success.

• Worked as subject matter expert of bender systems for tool design, manufacturing, and maintenance, as well as main source of technical consultation and expertise for both new and existing products.• Developed, troubleshot, and documented manufacturing processes from deep draw, progressive die, and fineblank presses using design layouts, automation, sensors, planned maintenance, and statistics.• Responded to requests for improvement, performed feasibility studies, assisted the requester in identifying the cost savings for project proposals, and developed implementation plans for approved requests.• Identified, investigated, evaluated, and recommended new equipment, services, methods, and technologies to reduce costs, minimize manpower, and meet safety requirements. • Managed and coordinated all aspects of assigned projects within the framework of design standards, target cost estimates, time schedules, and quality standards.

• Ensured potential failures created by 3500-ton high-pressure die casting processes are adequately controlled.• Determined sufficient methods of inspection for identified failure modes.• Developed operator work instructions pertaining to inspection, gauging, and decision-making. • Managed and approved 8D root cause analysis, corrective and preventative actions, and documentation.• Maintained customer relationships through visitation programs, weekly and daily communication.

• Worked as the InfinityQS software super-user and helped drive and standardize SPC implementations.• Developed definitions, predictor relationships, internal specifications, and appropriate measurement methodology for thermoformed products.• Performed internal, supplier, and standard work assessment audits.• Worked with Value Stream Managers, Process Engineers, and Corporate Engineering groups to improve process performance, efficiencies, safety, and quality. • Led training and support in root cause, CAPA problem solving, and process improvement.• Reviewed customer complaints, approved NCRs, and assessed the effectiveness of CAPAs.

• Developed specifications, processes, and procedures to ensure products meet or exceed quality.• Managed specified product hierarchies through the Specification Project to a successful completion.• Performed accurate and repeatable tests and measurements of parts using defined metrology.• Made specification recommendations based on process capabilities and functional requirements.• Organized, documented, and presented results to the organization and provided routine status updates.