An early fascination for puzzles and problem-solving through efficiency led me to pursue a degree in Advanced Business Analytics and a career in that same field.Having been a manager myself, I recognize the importance of decision-making and I am glad to be on the other side and contribute to simplify it. I am currently leading the reporting of the Client Service activity where I have the opportunity to develop reporting projects (mainly on Power BI), to automate tasks in order to increase the efficiency of the teams and to offer my knowledge in the proposal of minimum standards of service and objectives for KPIs.On top of the needs for my current role, I have been looking to expand my analytical skills through the learning of SQL, having done several trainings and developing a project (which you can find on this link: https://github.com/MiguelafSilveira/Board-Game-Geek-Analysis/tree/main )When I'm not immersed in data, you can find me playing and writing music or playing board games.I invite you to reach out to me if you need help in leveraging data to drive your business forward or if you just want to chat about the latest trends in data analysis. I'm always excited to connect with like-minded professionals.