Miguel Baeza Email & Phone Number

United States

San Francisco Bay Area

- Drive alignment across cross-functional teams for 3rd party hardware and vehicles.- Develop and maintain comprehensive Bills of Materials (BOMs) for new product introduction (NPI) vehicles in collaboration with overseas contract manufacturers.

Mountain View Ca

- Acted as a cross-functional integrator among Hardware, Software, Research, Logistics, and Operations teams.- Conduct hands-on hardware troubleshooting and provide immediate operational solutions.- Managed simultaneous international operations for five projects across three countries.

Bakersfield, California Area

Facilitated the successful implementation of new internal structures, operational processes, and workflows during a major ERP migration, ensuring alignment with regional requirements and best practices.- Acted as a change agent and key liaison between headquarters five operational/manufacturing units, communicating project goals and addressing challenges bidirectionally to develop ad-hoc solutions and exceptions.

Villahermosa, Tabasco, Mexico

Spearheaded the revamp and restructuring of the remote support center for drilling operations, optimizing processes to enhance efficiency and service delivery across the Mexico-Caribbean region.- Provided mentoring and training to Support Engineers, fostering a culture of continuous improvement and skills development.- Taylored a comprehensive risk management matrix for ongoing operations, proactively identifying and mitigating potential risks to maintain operational integrity.- Ensured compliance with quality and Health, Safety, and Environment (HSE) standards, contributing to a safe work environment.

Mexico, Trinidad And Tobago, Argentina

Held multiple roles dedicated to enhancing operational efficiency and service delivery in drilling operations across the American continent. Extensive experience in operational management, client engagement, and safety compliance to ensure project efficiency and maintain high-quality service standards.- Managed operations for multiple drilling projects, overseeing all aspects from budgeting and forecasting to performance tracking, client relations and work force.- Engaged directly with on-site clients, providing customer service and fostering professional relationships to ensure project success.- Led multiple offshore and land drilling campaigns, executing comprehensive troubleshooting, root cause analyses, and failure investigations to enhance operational reliability.- Developed and implemented effective training and mentoring programs for peers, promoting knowledge sharing and professional growth within the team.- Ensured strict adherence to Health, Safety, and Environment (HSE) standards and quality policies.

Villahermosa Area, Mexico

Accountable for overseeing quality control for third-party rentals, managing client relations, and supporting tactical planning efforts.- Engaged in research, acquisition, and development of new technologies to improve service offerings and operational processes. - Primary Technical Operations Performance Management for two major clients, fostering partnerships and ensuring service excellence.- Budgeting, Invoicing and Forecasting.

Villahermosa, Tabasco, Mexico

Led offshore and land rigs drilling campaigns throughout the Americas, focusing on customer service and operational excellence. - Engaged directly with on-site clients, providing exceptional customer service and building strong professional relationships.- Mentored and trained team members, fostering a culture of continuous improvement and skill enhancement.- Conducted troubleshooting, root cause analysis, and investigations, while managing risk and ensuring compliance with Health, Safety, Environment, and Quality standards.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Master'S Degree, Engineering/Industrial Management