Business IntelligenceCross-functional teamwork to develop short-term business plans and supporting data-driven models. Preparation of comprehensive implementation tactics, including execution plans, resource allocation plans, follow-up guidelines, assessment, and process accountabilities. Alignment of stated plans among different stakeholders. Sets business metrics, evaluates actual performance, and makes recommendations to business leaders on performance target achievement (Power BI)Development of data-driven analyses to optimize resources and ensure that business plans can be translated into financial value

Identify Robotic Process Automation (RPA) opportunities by mapping the value streamCoordinate communication and training of changes.Develop and maintain system/tool and processes roadmaps. Value Stream Mapping, FMEA, Industrial Engineering and Project Management (following PMBOK).Achievements• Process Improvement for Lead Management and Demand Generation• Development of dashboards in QlikView (from Salesforce.com)

Lead root cause analysis for systemic process issues and operational issues as leadership andcoordination is required.Develop and maintain system/tool and processes roadmaps; establish regular communication processfor conveying roadmaps to project teams, stakeholders and sponsors.Mentor of Green Belt and Black Belt projects.Engineering Lead for Customer Contact Center.Value Stream Mapping, FMEA, Industrial Engineering and Project Management (following PMBOK).Achievements• Cost reduction in 30% of Telemarketing expenses in North America

• Manufacturing Engineering • Quality Engineering• NPI

Responsibilities:• People Manager (team of 35 Manufacturing Engineers and Process Technicians)• New Product Introduction for Metering Solutions (Landis + Gyr, Hunt)• Product quotation (RFQ)• Lean Six Sigma (DOE, SMED, SIPOC, SPC)• Design for Manufacturing (DFM)• Process Flow Design and Production Line Procurement• Line Balancing• Lean Manufacturing Process (SMT, THI, Box Build, Conformal Coating)Achievements:• Introduction of 200+ New Products• Increase of Customer Satisfaction rate for NPI to 97%

Responsibilities:• Manufacturing Engineering Supervisor (team of 6 Manufacturing Engineers and Process Technicians)• New Product Introduction for Medical Devices• Lean Six Sigma (DOE, SMED, SIPOC, SPC)• Design for Manufacturing (DFM)• Process Flow Design and Production Line Procurement• Line Balancing• Lean Manufacturing Process (SMT, THI, Box Build, Conformal Coating)

Responsibilities:• People Manager (team of 35 Manufacturing Engineers and Process Technicians)• New Product Introduction for Automotive, Consumer Products, & Mobile Communication: Qualcomm• Product quotation (RFQ)• Lean Six Sigma (DOE, SMED, SIPOC, SPC)• Design for Manufacturing (DFM)• Process Flow Design and Production Line Procurement• Line Balancing• Lean Manufacturing Process (SMT, THI, Box Build, Conformal Coating)Achievements:• Winner of the internal Jabil Production Systems (JPS) 2004 Contest by presenting a project to reduce cost and time for reconfiguration of production lines and / or installation new production lines • Winner of National Labor Award (Mexico) in 2005 delivered by the President of Mexico

Responsibilities:• New Product Introduction • Design for Manufacturing (DFM)• Line Balancing

SMT Manufacturing Engineering for Medical devices

SMT process engineering (consumer products)