Miguel F. Email & Phone Number

Cortland, New York, United States

Providing IT Help desk support to the Historic Hudson Valley's Great Jack O' Lantern BLAZE Event. Responsibilities include:Making Sure Printers work Point of Sales has WiFi and devices are operating correctlyTroubleshoot MacOS DevicesAccess Point networks are operating properly UPS Devices replaced and stored properly

Port Chester, New York, United States

As a Special Education Office Assistant, I played a vital support role within the special education department, providing administrative assistance and ensuring the smooth operation of special education programs. Managed paperwork, maintained student records, coordinated communication, assisted with data collection and reporting, scheduled meetings, managed resources, promoted collaboration, ensured compliance with regulations, and engaged with parents and the community. I also played a crucial role in facilitating effective communication, maintaining organized records, and supporting the overall success of the special education program.

As an entry-level BMW Automotive Technician at Penske Automitive, I was responsible for performing a variety of tasks to maintain and repair BMW vehicles. Over the course of my time at the company, I completed over 500 maintenance and repair tasks on a variety of BMW models.One of my major contributions to the team was my ability to troubleshoot and diagnose complex issues with BMW vehicles. I consistently received positive feedback from customers for my attention to detail and ability to accurately identify and fix problems.In addition to my technical skills, I also excelled at working in a team environment. I regularly collaborated with my coworkers on large repair projects and was able to effectively communicate and delegate tasks to ensure that all repairs were completed efficiently and to the highest standards.Overall, my time as an entry-level BMW Automotive Technician allowed me to gain valuable hands-on experience working with high-end & classic vehicles, as well as develop my skills in teamwork and communication.

As a Covid-19 Contact Tracer for New York State, I was responsible for identifying and tracking close contacts of individuals who had tested positive for the virus. In my role, I conducted well over 500 phone interviews and successfully traced the contacts of over 250 confirmed cases.I was able to contribute to the success of the project by accurately gathering and recording information, as well as effectively communicating with both positive cases and their close contacts. I also played a key role in educating individuals on quarantine protocols and the importance of self-isolation.In addition to my contact tracing duties, I assisted with data entry and reporting tasks, ensuring that all relevant information was accurately recorded and easily accessible to the larger team.I had the opportunity to work with a dedicated and compassionate team of contact tracers, all committed to slowing the spread of Covid-19 in our community. I was proud to be a part of the efforts to keep New Yorkers safe and healthy during this challenging time.

New York City Metropolitan Area

As a security guard at HBO, I was responsible for maintaining the safety and security of the premises at all times. In my role, I patrolled the facility at different classified filming locations, conducting hourly checks and responding to any security breaches or incidents.During my time at HBO, I was able to successfully prevent and resolve several incidents, including one instance where I diffused a potential altercation between two individuals. As a result of my efforts, the company saw a 20% decrease in security incidents compared to the previous year.In addition to my patrolling duties, I also assisted with the implementation of new security protocols and procedures, collaborating with my team and management to ensure the effectiveness of our security measures.I had the opportunity to work with a talented and dedicated team of security professionals, and I learned a great deal from my colleagues about the importance of attention to detail and professionalism in the security industry.Overall, my time at HBO was a valuable learning experience that allowed me to gain hands-on experience and contribute to the safety and security of the facility.

Bachelor'S Degree, Music Technology

Associate'S Degree, Communication And Media Studies