Miguel Martinelli Bernos Email and Phone Number
Miguel Martinelli Bernos personal email
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Senior Manager fluent in English and Spanish with extensive background in Operations, Customer Service, Project, Program & Contract Management with Peruvian and international corporations; managing projects in LatinAmerica.Successful results by means of management and team leadership, strategic vision, setting targets and flexibility. Widely recognized for collaboration, influence and strong interpersonal skills. Master in Innovation and entrepreneurship graduate with +25 years of relevant international experience in Quality and Process Management, Strategic Planning. Analytical, team player and empathic person with good communication and problem solving skills. Highly motivated professional.Specialties: Project, Program and Contract Management. Customer Service. International and local Logistics. Primary project interface to customer on operations and commercial contract issues. Implement Project Management standards and project financials.
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Key Account ManagerTalent2Win Perú Apr 2024 - PresentLima, PerúEmpresa consultora que ofrece servicios basado en la búsqueda de talento sin fronteras. Talent2Win se especializa en Executive Search, Middle Management & perfiles Especializados, y talento digital.Tenemos un amplio abanico de servicios y nos especializamos en:- Talent Acquisition- Recruitment Process Outsourcing- Executive Search- BPO -
Project ManagerAlberi Consultores Apr 2022 - Mar 2023Lima, PerúChile-based company that provides consulting, engineering, and project management services.- Management and execution of the following projects for Liberty Latin America: IPv6 implementation in Costa Rica and Trinidad. Implementation of the HUBTV service in St. Lucia and St. Vincent. -
Regional Customer Operations ManagerNec De Colombia Sep 2018 - Aug 2021Provincia De Lima, PeruResponsible of the Customer Operations Management field: control and evaluation of the Projects and Project Managers / Service Managers correct planning, execution, deployment and control, project standards and financials management. - Supported Customer Service, international Logistics. Primary interface to customer managers on operations and commercial relationship. Reporting to the Delivery and Operations Head Leader of the NEC de Colombia Region. - Identified areas of opportunity and led care level initiatives to improve the internal and external customer experience. Operational efficiency KPIs increased to 90%. -
Project Manager / Customer Service DirectorGenband (Formerly Nortel Networks) Jul 2013 - Dec 2017Responsible of the Project Management field: planning, execution, deployment and control, project standards and financials management. Customer Service and local and international Logistics. Primary project interface to customer on Operations, commercial and contract terms and conditions. Reporting to the Customer Operations Leader of the Caribbean & Latin America region.- Successfully managed and executed several IP infrastructure projects and network expansions, and provided post sales support in the Caribbean & Latin America region for GT&T Guyana (USD 2.5MM); Claro in Peru, Ecuador, Colombia and Chile; VTR Chile; GTD Chile; Telefonica Ecuador and Colombia; Telefonica International Wholesale Services Puerto Rico Inc; Cable Onda Panama; TV Cable Ecuador; Telesur Suriname. Overall USD 7MM.
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Project ManagerDigital Way Perú Dec 2012 - Jun 2013Lima, PeruPeruvian Telecommunication high speed Internet service provider, managing also Grupo Romero's corporate network.Reporting to the Business Director.- Successfully managed and deployed a high speed Wi-Fi network in Lima. -
Project Manager / Customer Service DirectorGenband Peru (Formerly Nortel Networks) Jun 2010 - Aug 2012Responsible of the Project Management planning, execution, deployment and control, project standards and financial management. Customer Service and local and international logistics. Main link with to customer on Operations, commercial and contract terms and conditions. Reporting to the Customer Operations Leader of the Caribbean & Latin America region.- Successfully managed and executed several IP infrastructure projects and network expansions in the Caribbean & Latin America region for Claro in Peru, Ecuador, Colombia and Dominican Republic; Telefónica Colombia, Cable Onda Panama, Telefonica Empresas and Telefonica Larga Distancia Puerto Rico. Overall USD 8MM.- Improved customer satisfaction in 4 points by means of project deliverables follow up and efficient Customer Service.
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Project Manager / Customer Service DirectorNortel Networks Peru And Chile Oct 2001 - May 2010Peru And ChileResponsible of Project Management: planning, execution, deployment and control, project standards and financial management. Customer Service and local and international logistics. Main project link with the customer on Operations, commercial and contract terms and conditions. Based in Santiago de Chile from October 2001 to March 2004. Reporting to the Customer Operations Leader of the Caribbean and Latin America region.- Successfully managed and executed several Wireless Telecom projects in Peru and Chile: Telefonica Moviles Peru CDMA network implementation and 450 MHz network USD 5MM; Smartcom PCS Chile CDMA network and first 3G network in South America USD 7MM. - Flawless implementation of several projects for America Movil Perú, Cable Onda Panama and Telefonica Larga Distancia Puerto Rico. - Auspicious planned and deployed the cellular network for Newcomm Wireless Puerto Rico USD 3 MM, also software upgrades and switches expansions for Telefonica Larga Distancia / Telefonica Empresa Puerto Rico, Cable Onda Panama and Telmex Peru. -
Operations ManagerNortel Networks Peru Dec 1996 - Sep 2001PeruResponsible of the development and management of the processes implementation and operations in Nortel Peru, Customer Service, contract reconciliation and administration, local and international logistics. Reporting to the Customer Operations Leader of the Caribbean & Latin America region. Leading a team of 8 members.- Flawless implementation of the operations and business strategy for Country Operations, successfully managed and directed projects for Telefonica for USD 25MM, AT&T LA, Bell South, Global Village Telecom, project deployment, coordination with field operations, local logistics and order completeness.- Personnel recruiting, development and training, improvement of the working environment.- Main link with the customer for commercial contract issues and escalation point for operational issues.
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Program ManagerNortel Networks Peru Sep 1995 - Nov 1996Lma, PeruResponsible of several project risk and contract management, kept abreast of local and international logistics. - Tracked all major project outcomes. Successful operation cost reduction, released bank bonds for USD 9 MM in record time.- Developed and executed Program Management processes in Nortel´s new facilities in Peru.- Supported projects with Telefonica del Peru for USD 70MM.- Main link to internal and external customers on commercial contract terms.
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Sales ManagerMonteblanco S.A. Jun 1993 - Feb 1995Lima, Peru- Active participation in development of standardized management tools such as cost models, vendor selection criteria and management guidelines.- Defined sales forecasting and corresponding strategic sales and marketing plan.- Direct Sales force continuously motivated employees toward corporate goals.
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Operations ManagerMultipack S.A. Aug 1989 - May 1993Lima, Peru- Operations, administrative management and cost analysis of a packaging company.- Successful deployment of the Customer Service plan.- Substantial reduction of the Operation costs by means of efficient cost analysis.
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Engineering And Technical AssistantMartinelli-Loiza Consultores 1986 - 1989Lima, Peru- Lead technical projects evaluation.
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Engineering And Technical AssistantMotlima Consultores S.A. 1985 - 1986Lima, Peru- Performed electro mechanical project studies.
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Purchase And Traffic AgentPress Construction / Apoyo De Construcciones Sa 1981 - 1984Lima, PeruResponsible for the Purchase management and Logistics, main link with the Occidental Petroleum Company and outside providers.- Efficient administration and process of all requirements for material, equipment and services in accordance with contractual terms and conditions. Revision of corporate contracts with providers. Prepared costs savings analysis and contract execution reports.
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Engineering And Maintenance AssistantCompañía Nacional De Cerveza Sa 1980 - 1981Provincia De Lima, PeruEngineering and Maintenance assistant of the brewery system.
Miguel Martinelli Bernos Education Details
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Dinsmore AssociatesProject Management -
Pm&B ConsultingProject Management -
Escuela De Administracion De Negocios Para Graduados (Esan)Advanced Business Administration Program -
Escuela De Administracion De Negocios Para Graduados (Esan)Administration And Organization Course -
• Instituto Peruano De Administración De EmpresasMarketing Specialization -
Electrical Engineering
Frequently Asked Questions about Miguel Martinelli Bernos
What company does Miguel Martinelli Bernos work for?
Miguel Martinelli Bernos works for Talent2win Perú
What is Miguel Martinelli Bernos's role at the current company?
Miguel Martinelli Bernos's current role is Key Account Manager - Talent2win.
What is Miguel Martinelli Bernos's email address?
Miguel Martinelli Bernos's email address is ma****@****hoo.com
What schools did Miguel Martinelli Bernos attend?
Miguel Martinelli Bernos attended Dinsmore Associates, Pm&b Consulting, Escuela De Administracion De Negocios Para Graduados (Esan), Escuela De Administracion De Negocios Para Graduados (Esan), • Instituto Peruano De Administración De Empresas, Universidad Nacional De Ingeniería.
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