Miguel Cortez Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

St. Louis, Mo, Us

Sales, business development, customer service and operations.

Houston, Texas, Us

- High volume of phone calls with existing and potential clients- Connect with clients to identify and anticipate their service needs- Upsell and promote additional products and services- Maintain a database of potential and existing clients- Collaborate within a team to meet shared goals

Houston, Tx, Us

- Sell cruises to clients from all over the world and aid with decision making, planning, and executing of all aspects of one’s dream vacation - Delivered unforgettable customer service while building lasting relationships and in result repeat customers

- Assist in the development and execution of events that promote the safety and experience of guests - Day-to-day administrative and event operations - Logistics: setup/breakdown of equipment, equipment distribution- Fulfill administrative duties such as data entry, correspondence, facilitating meetings, procurement and care of operational supplies, and general communication with staff- Assist in the workforce management of CSC Event Staff, including but not limited to recruiting, hiring, scheduling, database management and on-site supervision - Perform various other duties as may be assigned by any of the Event Managers

Frisco, Tx, Us

- Responsible for maximizing revenue through sales of Dallas Stars ticket packages including season tickets, partial plans, and group tickets- Complete 80+ Touchpoints consisting of, calls, emails, text messages, appointments, etc, per day- Actively prospect and research new sales leads- Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program- Handle incoming calls from sales prospects and existing clients- Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special event - Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts- Maintain up-to-date computerized records of contacts via CRM input (Microsoft Dynamics)

Dallas, Texas, Us

Contributed to the 2018 NFL Draft fan experience. Worked fan zones and helped guide fans around event area.

St. Louis, Mo, Us

Delivered exceptional service and aided with operations. Monitored media area and helped with set-up and tear down of fan zones. Contributed to the execution of the on-court post game celebration.

Worked closely with A&M staff to run summer camps. In charge of youth group as well as operational aspects of camps

San Antonio, Texas, Us

Worked jointly with the San Antonio Spurs and Houston Dynamo to develop sales techniques. Tackled cold call sales, group sales, and sponsorship sales.