Miguel Ramos

Miguel Ramos Email and Phone Number

CEO🔹Managing Partner🔹Customer Experience Expert🔹Board Member🔹Serial Entrepreneur🔹Executive Coach & Mentor🔹Global Managed Services & Business Process Executive @ Precision Point Partners, Inc.
Miguel Ramos's Location
Fort Lauderdale, Florida, United States, United States
Miguel Ramos's Contact Details
About Miguel Ramos

Managing Partner, CEO for Precision Point Partners, Inc.• 35+ years of experience in the BPO and contact center industry • Advising businesses in Digital Strategy, Work at Home, Operations, Technology, Telephony (CCaaS), Analytics / AI, Workforce Management, Training, Performance Management & Quality Assurance• Working with global organizations driving business and contact center outcomes• Expert at providing both offshore and near shore contact center and BPO solutions• Significant international M&A and BPO experience in Europe, Latin America, India, the Philippines, the Caribbean, China, Australia and South Africa• Six Sigma Green BeltSpecialties: Contact Center Operations & Technology, Global Contact Center and BPO, Mergers & Acquisition, Strategic Planning, Global Site Selection, International, Technology and Corporate Development

Miguel Ramos's Current Company Details
Precision Point Partners, Inc.

Precision Point Partners, Inc.

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CEO🔹Managing Partner🔹Customer Experience Expert🔹Board Member🔹Serial Entrepreneur🔹Executive Coach & Mentor🔹Global Managed Services & Business Process Executive
Miguel Ramos Work Experience Details
  • Precision Point Partners, Inc.
    Managing Partner & Ceo
    Precision Point Partners, Inc. Oct 2018 - Present
    Business Process and Contact Center advisory services:• Advising businesses in Work at Home, Operations, Technology, Telephony (CCaaS), Analytics / AI, Workforce Management, Training, Performance Management & Quality Assurance• Working with global organizations driving business and contact center performance
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  • C3/Customercontactchannels, Inc.
    President, C3 Performance Optimization, Inc.
    C3/Customercontactchannels, Inc. Sep 2011 - Oct 2018
  • C3/Customercontactchannels, Inc.
    Co-Founder, Experience Leader, Cx Strategy (Chief Commercial Officer)
    C3/Customercontactchannels, Inc. Aug 2003 - Oct 2018
  • C3/Customercontactchannels, Inc.
    Co-Founder & Managing Partner
    C3/Customercontactchannels, Inc. Aug 2003 - Apr 2010
    Expertise is derived from years of experience and a singular focus. At C3, our expertise comes from more than twenty years of experience managing contact center operations all over the world. Some of the most customer centric Fortune 1000 companies have relied on our expertise to design and implement world-class customer contact management solutions. While many consulting firms can design and implement solutions, few can deliver contact center solutions based on tried-and-true expertise.
  • Aegis Global
    Senior Vice President Corporate Development
    Aegis Global Nov 2004 - Mar 2010
    Mumbai, Maharashtra, In
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  • Prc An Iac Company
    Svp Of Strategic Planning & International Development
    Prc An Iac Company Jan 1990 - Jun 2004
    New York, Ny, Us
    An operating business of IAC Interactive Corp. (IACI)
    View

Miguel Ramos Skills

Outsourcing Bpo Contact Centers Strategic Planning Customer Satisfaction Customer Experience Offshoring Process Improvement Business Process Improvement Performance Management Call Center Development Call Center Customer Service Customer Retention New Business Development Business Strategy Telemarketing Change Management Management Consulting Coaching Operational Excellence Performance Improvement P&l Management Service Delivery Leadership Development Business Transformation Global Operations Business Process Process Management Process Engineering Kpo Customer Acquisition Customer Relations Quality Assurance International Business Training And Development Cross Selling Business Management Contract Negotiations Corporate Development Global Delivery Turn Around Management Offshore Training Delivery Organizational Development Contact Centre P&l Staff Training Inbound Outbound Sales Operations Sales Medical Devices Product Launch Neurosurgery Dermatology Product Development Selling Neuromodulation Neurology Operating Room Pharmaceutical Sales Cardiology Ent Surgeons Managed Care Capital Equipment Orthopedic Urology Psychiatry Ob/gyn Endocrinology Central Nervous System Surgical Instruments Pharmaceutical Industry Market Development Sales Force Development Hospitals Surgery Working With Surgeons

Frequently Asked Questions about Miguel Ramos

What company does Miguel Ramos work for?

Miguel Ramos works for Precision Point Partners, Inc.

What is Miguel Ramos's role at the current company?

Miguel Ramos's current role is CEO🔹Managing Partner🔹Customer Experience Expert🔹Board Member🔹Serial Entrepreneur🔹Executive Coach & Mentor🔹Global Managed Services & Business Process Executive.

What is Miguel Ramos's email address?

Miguel Ramos's email address is ra****@****ect.com

What is Miguel Ramos's direct phone number?

Miguel Ramos's direct phone number is +195484*****

What are some of Miguel Ramos's interests?

Miguel Ramos has interest in Health.

What skills is Miguel Ramos known for?

Miguel Ramos has skills like Outsourcing, Bpo, Contact Centers, Strategic Planning, Customer Satisfaction, Customer Experience, Offshoring, Process Improvement, Business Process Improvement, Performance Management, Call Center Development, Call Center.

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