IT Department Coordinator / IT ManagerResponsible for the Digital Transformation of the Company, Team management (helpdesk and development), Project Management, Supplier management, purchasing, budget preparation and management and Data Protector Office.I also manage tools such as virtualization in Hyper-V and Vmware, Eset Security Management Center, Central Voip, Solidworks PDM, Kyocera Net Manager and systems based on Windows platforms (MS Windows, MS Office, Exchange 2016/2019, SQL 2017, System Center, Skype for Business 2016, Dynamics CRM 365, Sharepoint 2016/2019, PowerBI).

I as responsible to provide expert advice and educate employees on important data compliance requirements and draft new. Amend existing internal data protection policies, guidelines, and procedures, in consultation with key stakeholders. Provide training across all business units to staff members who are involved in data handling or processing. Conduct audits to ensure compliance and to address potential issues. Maintain records of all data processing activities of the company.

Management of network administration services, systems administration, service desk and security operations center, Level Management, Service and Application Monitoring and Workload Automation framed, in an assessment and audit framework with the objective of implementing continuous improvement mechanisms following ITIL best practices. Provide solutions for IT services and meet the specific needs of each Client, according to the highest standards of quality, availability and technological development, ensuring continuous monitoring to implement measures identified in all processes.

I'm responsible for the all infrastructure of the Quadrante Group.   I manage the projects, the installations, and maintenances of the systems and users that are at the center of the organization. I am responsible for the management of servicedesk, support and services that allow the delivery of IT services aimed at the internal customer. I am also responsible for the entire purchasing and procurement area of the IT Department of the Group.

Business Unit IT Lead, PortugalWith the acquisition of Meda, Mylan materializes everything it has built in the world, expanding the scale, variety and diversity of products, geographic areas and sales channels.Meda is now a new subsidiary controlled by Mylan, with Mylan being the new owner of all entities formerly belonging to the Meda group (Meda, Rottapharmmadaus, NEO Pharmaceuticals and Rotta).Main responsibilities:- Develop and implement a regional strategy to meet the goals defined by the company.- Work with the global headquarters to establish a vision for the country's business to market position- Establish a results-oriented management style that measures and evaluates individual performance- Clearly defined competences, responsibilities and objectives.- Lead the management and support team to success and ensure that decision making is balanced and reflects the best interests of the company.- Establish functional objectives and performance standards.- Provide strong leadership, and act as a management figure when dealing with clients on large projects.- Review the regular reports to determine the status of performance against IT performance, sales, costs, budget- Prepare periodic reports and status updates to ensure process management.

Head of IT Meda PortugalIT Manager, System Administrator & IT SupportWith the purchase of Grupo Rottapharm / Madaus by the Meda Group, I started to work as IT Manager, in which I am responsible for the entire IT infrastructure in Portugal.Elaboration and Project Management, technological market prospecting, contract management and infrastructure consolidation.System Administration, Helpdesk and IT Support to internal, local and remote client. Servers, Computers, IPAD's, printers, scanners, network assets and other mobile devices. Assembly / Maintenance Racks - ServersSystem Administration in Virtualized Environments Vmware with about 40 Servers, with several application segments in which the following are included: Sage (X3), Exact, PHC, SAP, Exchange Server, Vsquare, ArcServer, SQL Server, SCCM - System Center Configuration Manager, WDS - Windows Deployment Services, IIS - Internet Information Services, GPOs, D, DHCP, DNS, Whatchguard Firewall System, Panda Admin Secure, Trend Micro Office Scan, Biodigital - User Biometric Control. CRM and Sales Analysis for iPad. Cisco Meraki System, implementation and control of applications for IPAD's.Monitoring of all infrastructure with SpiceWorks application, and Cisco Meraki for mobile devices (Ipad's, Surface and Mobile phones)

System Administrator & IT SupportHelpdesk and IT Support internal clients, both locally and remotely. Computers, iPad's, printers, scanners, network assets and other mobile devices.Control systems in virtualized environments VMware with about 40 servers with multithreaded applications which fall into the following: Sage (X3), PHC, SAP, Exchange Server, Vsquare, Arcserver, SQL Server, SCCM - System Center Configuration Manager , WDS - Windows Deployment Services, IIS - Internet Information Services, GPO's, D, DHCP, DNS, Firewall System Whatchguard, Panda Admin Secure, Trend Micro Office Scan, biodigital - Biometric Control users among others.Implementation and configuration of WDS. Later preparing images for Rollout of equipment, in order to reduce the impact of the operation and ensuring that the exchanges of the same be done with complete data security.new antivirus deployment across the network (Passage Panda for Trend Micro)Monitoring all infrastructure with SpiceWorks applicationAnalysis and preparation of Network Infrastructures, Software / Hardware, for Domain Migration.

IT Technical and Systems AdministratorProvide excellence in computing services and deliver innovative, high-quality, cost-effective solutions that meet and exceed customer requirements and expectations and deliver value to your business.Computer Support, Computer Outsourcing, IT Consulting, Computer Network Management, Telecommunication Solutions, Cabling Solutions, Print Solutions, Backup Solutions.Work carried out with certified partnerships of PHC, Draytek, Microsoft, HP, DELL, Symantec, AVG, BlueConnect, AEG, Zon among others.

Helpdesk , IT Technical and Systems AdministratorImplementation and Administration of Networks, Installation and Repair of Computer Equipment, maintenance of Datacenter, installation of Network infrastructures, support to users (Helpdesk), monitoring of computer systems in general, preparation of stocks, preparation of budgets for purchase of equipment , Dynamization of innovative systems of work and business backoffice.Windows XP, Vista and 7, MS Office 2k and 2010, Vmware vSphere, Cisco - VPN and Networking management platforms, TMG - Content management platform, OpManager - Equipment alarm management (UPS's, Backup's, Networking, Workstations and Desktop's) SpiceWorks - Network equipment monitoring tool, DameWare - remote management of workstations and servers, Kaspersky Administracion Kit - Antivirus Management Platform, MailMarshall - Emails monitoring tool, LSM - Printing management and control platform , NDDigital n-MF Lexmark Manager - Lexmark consumables management, Workflow - Web platform for operational management of network users.Internet, MS Windows, MS Office, MS SBS, Exchange, ISA (TMG), Marshall Mail, Vmware vSphere, OPManager, SpiceWorks, LSM, Kaspersky Antivirus, NDDigital, Panda Software, MS Networking, Workflow, Amadeus Selling Platform and Galileo Desktop, configuration and management of Alcatel Lucent (4200 and 4400) telephone exchanges, creation and maintenance of Group Policys (GPO), WSUS, DHCP and DNS management.

IT Technical Support ManagerInstallation, sale and repair of computer equipment, installation of network infrastructures, user support, implementation and administration of networks with Windows SBS, ISA Server and Exchange Server, monitoring of computer systems in general.

IT Technical Support Manager (Estágio Profissional)Installation, sale and repair of POS Computer Equipment, installation of Network Infrastructures, user support, implementation and management of WINREST software.