Miguel Angel Claver Rino
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Miguel Angel Claver Rino Email & Phone Number

Business Unit Director (LoB Vitality- Claims Bodily Injured Services)- Member of Board of Directors at CED IBERIA
Location: Greater Barcelona Metropolitan Area, Spain 12 work roles 3 schools
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Current company
CED IBERIA
Role
Business Unit Director (LoB Vitality- Claims Bodily Injured Services)- Member of Board of Directors
Location
Greater Barcelona Metropolitan Area, Spain
Company size
39 employees

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Miguel Angel Claver Rino is listed as Business Unit Director (LoB Vitality- Claims Bodily Injured Services)- Member of Board of Directors at CED IBERIA, a with 39 employees, based in Greater Barcelona Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Miguel Angel Claver Rino.

Miguel Angel Claver Rino previously worked as Line of Business Claims Bodily Injury Director (Vitality)-Board of Directors at Ced Iberia and Chief Digital Transformation Officer (CDO), Process & Quality Officer (Board of Directors) at Vall D’Hebron Institute Of Research (Vhir) - Vall D'Hebron Institut De Recerca. Miguel Angel Claver Rino holds Ingeniero Superior Informático/Master Degree Computer Science, Gestión Sistemas De Información from Universitat Politècnica De Catalunya.

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CED IBERIA

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About Miguel Angel Claver Rino

👨🏻‍💻 General Management Expert with an extensive Insurance business experience across value chain (Claims,,UW, Operations,Strategy and IT ). Helping to maximize business operational benefits managing large strategical and digital transformation programs. Extreme polyvalence on multiple business sectors (Insurance, Health, Public Sector, Construction) and business functions (Finance, HR, Ops, IT, Mktg&Sales). 👨🏻‍🎓Knowledge for success...Bachelor Computer Science Engineer (UPC)Bachelor Business Administration (UOC)Executive Master General Management (UOC)Certified Scrum Master (SCA) | Innovation Master Liquid Lab | Lean Six Sigma Green Belt | Zurich PMP CIO Acreditation by SETESCA🧭 Working values...• Engagement : Leadership with passion & business goal oriented• Flexibility and adaptation to changes: strategical mindset• Team Player and People Care: Good team player, change management and communications abilities.• Holistic business view: processes, technology and people 💼Experience-adding value through...Bodily Injured Claims Business Unit Director (C-Suite-P&L Responsibility)Chief Digital Transformation, Process & Quality Officer at Vall Hebron Research Institute (C-Suite)Claims Innovation Manager and Head of Operational Transformation at Zurich / EMEA Busines Arch.Previous large international insurance experience IT and Organization (Allianz, Winterthur)Consultancy & other business sectors (Telco, Public Sector, etc...)🥇Achievements samples & On Going Challenges • Definition and execution : Digital Transformation Plan at VHIR-Life Science - System/Coms Projects (Hyperconvergence HW, AI Computing Cluster,Cloud , IT Security ) - Soft. projects (ERP, CRM, HHRR,AI, O365-PowerApps/PA, RPA ,PowerBI)• Health Strategy : Data Fabric IBM Cloud Pak (Data Virtualization & Health AI- MDM)• Innovation (AI, Big Data,ChatBot) ; Zurich AI projects: Aut. Doc. Mng. Indexation (-3 M impact)• Claims Handling Process over WhatsApp+NLP and RPA🚀My aspirations...dreaming with a better future... My dream is to manage a company on the Health/Pharma, Insurance, Consultancy or amazing software company.🆒Things that I like...just my favourites...New tech, volunteer, education, e-business, e-Health, startup, insurtech/fintech, strategy management, investments.🙋🏻Volunteer & othersCurrently volunteer at UOC: StartUp Mentor at Innovation Hub Hubbik UOC☎️Contact informationCan I help you ? Do you want to keep in touch with me ? Do you have an interesting working/collaboration proposal ? miguelclaverrino@outlook.es💼

Listed skills include Insurance, Pmo, Business Analysis, Project Portfolio Management, and 28 others.

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Miguel Angel Claver Rino's current company

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CED IBERIA
Ced Iberia
Business Unit Director (LoB Vitality- Claims Bodily Injured Services)- Member of Board of Directors
madrid, madrid, spain
Website
ced.es
Employees
39
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12 roles

Miguel Angel Claver Rino work experience

A career timeline built from the work history available for this profile.

Business Unit Director (Lob Vitality- Claims Bodily Injured Services)- Member Of Board Of Directors

Ced Iberia

Barcelona, Ct, Es

Line Of Business Claims Bodily Injury Director (Vitality)-Board Of Directors

Ced Iberia

Barcelona, Cataluña, España

* Vitality Line of Business Director @CED Spain (Board of Directors) as part of CED Group : - Vitality LoB P&L responsibility: forecast and financial tracking (Revenue evol. and profit growth) - Commercial Management: service management & new opportunities pipeline - New proposals and operational readiness service projects - Existing services: operational readiness and SLA overview - Claims Development : Organizacion, Processes & IT Claims Operational Framework - Managing Corporal Damage Claims Operations for top multinational insurance companies in Spain Acting as COO coordinating full operational landscape at Vitality LoB (Operations Director): - Front-Office Claims Handling Operations - Back-Office Claims Handling Operations - Medical Network Technical Assessment - Medical Network Operational Readiness - Claims Developement Projects

Chief Digital Transformation Officer (Cdo), Process & Quality Officer (Board Of Directors)

Vall D’Hebron Institute Of Research (Vhir) - Vall D'Hebron Institut De Recerca

Barcelona, Cataluña, España

Leading Digital Transformation: IT Department, Process Office & Quality units at Vall Hebron Research Institute through IT transformation, Continuous Process Improvement and Quality Research Services. Managing IT Department and Process & Quality resources to align one single Digital Transformation Vision. Member of the Board of Directors.- Budget control & Forecasting for IT, Quality & Processes departments- Rightsourcing policies and vendor management (IT, Audit, Process, Quality)- Overall Digital Trasnformation Plan creation, manteinance and execution responsibility- Manage IT Department aligning software and hardware evolution with Digital Transf. PlanFunctions & Projects - Research ERP (Cloud Based Application- C#+Angular) - Clinical Trials CTMS System (C#, Myrth) - Corporative Learning & Training Platform (VHIR Master´s, RRHH internal trainings- Moodle) - CrowdFunding Projects & Affiliate programs (CrowdStrike,Mailchimp) - Innovation Biotech StartUps & Services (Spin-Off, Startup Support) - Systems Management (Virtual Machine Based CPD, PaloAlto Firewall, Network Mngmt, etc..) - Biostatistics & AI Computation Cluster VHIR (Linux environment Computational Cluster) - Communications (LAN/WAN connections, WiFi,etc...) -Security (Data Protection, AntiSpam, Antivirus, Contingency Plan, Security Plan) - Manage Quality & Process Department (QMS VHIR) - Coordinate Health&Research Quality Certifications (ISO, UNE, etc...) - Continuous Process Improvement with Lean Six Sigma & Agile- Document Management Policy for Quality and Operational Research Activities____________________________________________________________- Gestión y control del presupuesto de varios departamentos (IT, Calidad y Procesos)- Gestión de proveedores de servicios- Creación y supervisión ejecución plan de Transformación Digital - Coordinación y gestión de los departamentos de IT (Sistemas y Desarrollo), Procesos y Calidad para asegurar una visión única

Mar 2022 - Feb 2024

Claims Innovation Manager-Customer Success

Zurich Insurance Company Ltd

Barcelona, Cataluña, España

* Design innovative & disruptive new Customer Experiences (Ideation) coordinating several stakeholders (Customer Office, Business Functions, Operations, etc...)*Increase Customer Success (customer retention and lifetime value performance)________________________________________________________________________________________Diseñar nuevas Experiencias de Cliente innovadoras y disruptivas (Ideación) coordinando varios stakeholders (Oficina de Cliente, Funciones Comerciales, Operaciones, etc...)*Aumentar el éxito del cliente (retención de clientes y rendimiento del valor de por vida)* Experimentación y pruebas para comprobar soluciones orientadas al cliente.* Prototipado y Diseño UX preparando y validando soluciones futuras* Crear una hoja de ruta de innovación desde la ideación hasta la implementación real (Implementation Journey)* Implementación de la hoja de ruta definida coordinando los recursos Business&IT* Monitorizar soluciones para crear un círculo continuo de innovación basado en TNPS.* Experimentation and Testing to check Customer Oriented solutions* Prototipado y diseño UX soluciones procesos futuros* Implementación y modificación de los procesos en curso

Dec 2020 - Feb 2022

Claims Program Manager - Head Of Operational Transformation

Zurich En España

Barcelona Y Alrededores, España

Claims Senior Program Manager at Zurich Claims Spain Department. responsible for claims project portfolio at BU, including international projects collaborating with Global Claims.* Direct Business Platforms (app, web: Direct Motor Business)- Digital Transformation- InsurTech Product Owner* ChatBot Claims project* Artificial Intelligence algorism for automat. indexation doc. managment services* Partners programs : claims services (VW, others)* Customer Journey Claims: define customer journeys for claims services.* BSSG: Banc Sabadell Seguros Generales (migration AIS/Info, new operative model claims, portfolio migration CAM/Banco Galego)* ZCLAIMS: new workflow for Claims Zurich (JBPM)* ZCAS: extension of new workflow to all the business areas (K2 software+Agile Methodology)* SFE-Electronical Invoicing System for garages (150.000 invoices automated)-* CAS: Health Assistance Intercompany agreement* BoF: Claims reorganization (-20 M € per year of savings for the company)-ExZEL award 2011* Property Reorganization and new process setup - ExZel Award 2013)* SENDA: fraud management project ( -5 M € per year of future savings)*Previous role at Zurich: EGI-European General Insurance Business Architect (Defining Target Operating Model for Zurich Insurance at European Region)___________________________________________________

Sep 2010 - Jan 2021

Global Business Architect

Zurich Insurance

Barcelona, Cataluña, España

Desing overall strategy for EGI-European General Insurance defining a new Customer Centricity Model:- Create a Business BU Blueprint organizational model- Identify synergies across EGI-European General Insurance- Project: Crossboarder Customer Care Call Centers- Claims Blueprint Global Framework- Requirements for a new EGI Common Platform- Definition and creation of a Process Framework for EGI (multicountry and multifunction)- UW, Claims, Finance, etc...______________________________________________________________________Diseño de la estrategia global para EGI-Seguros Generales Europeos definiendo un nuevo Modelo de Focalización en el Cliente:- Crear un modelo organizativo Business BU Blueprint- Identificar sinergias entre EGI-Seguros Generales Europeos- Proyecto: Call Centers de Atención al Cliente Crossboard- Blueprint Siniestros Global- Requisitos para una nueva Plataforma Común EGI- Definición y creación de un Marco de Procesos para EGI (multipaís y multifunción)- UW, Siniestros, Finanzas, etc...

Sep 2007 - Sep 2010

Jefe De Oficina De Organización

Allianz

Organization: Project Manager Officer at Allianz* Marketing & Sales: New Sales Organization (reducing regional offices and defining new functions, offices types, etc...)* Direct Business: Fenix Directo* Bankassurance projects BPopular-Allianz* Claims task operational project_________________________________________________________Proyectos en el ámbito de Marketing&Ventas,Siniestros ,Banca Seguros Banco Popular-Allianz y negocio directo con Fenix Directo.* Reorganización área de Marketing&Ventas* Movilidad red comercial* Sistema Gestor de Tareas Siniestros

Sep 2006 - Sep 2007

Jefe De Proyecto

Axa Winterthur

IT Project Manager* Health insurance Claims System: @SPC-Health* General Insurance Claims System: @SPC-GI* Document Management Claims: Filenet* Assistance Process integration. AIDE-Winterthur________________________________________________________________________Responsable funcional proyecto Reingeniería Siniestros @SPC.Reingeniería Siniestros Salud WinterthurResponsable reingeniería sistema Gestión Documental.Desarrollo BPM-StaffWare Siniestros SaludIntegración Asistencia-Seguros Generales para Siniestros AIDE.

May 2002 - Sep 2006

Jefe Proyectos Bpm-Workflow

Tcp Si

Barcelona Y Alrededores, España

IT Workflow Project Manager* Retevision/Auna: Numerical Phone Intercompany Transfers protocol (workflow based StaffWare)* SPS: Service Provider System for AUNA_______________________________________________________________________* Cliente: AUNA actualmente ONO (Sector Telco)Proyecto Portabilidad Numérica entre compañíasProyecto Sistema Provisión de ServiciosDesarrollo producto IP-ADSL

Jan 2000 - May 2002

Analista Funcional

Altran

Barcelona

Functional Analyst* Oracle PL/SQL environment for Servei Català de la Salut* Inem integration analyst* PL/SQL and Pro*C development.______________________________________________________________________Proyecto Servei Català Col.locació- Portal OTGResponsable área integración INEM-Generalitat.Oracle Application Server-PL/SQL

Jan 1998 - Jan 2000

Analista-Programador

Construcciones Rubau

Barcelona Y Alrededores

Análisis y programación aplicaciones gestión en la segunda constructora de Cataluña* Contabilidad genersl*Contabilidad coste* Gestión proveedores y pedidos* Control de obra: planificación y ejecución

Sep 1996 - Sep 1998

Operador It Y Logística

Eismann

Barcelona Y Alrededores

Operador IT & Logística Distribución*Control proceso clave noctutno facturación y carga distribución pedidos nacional*Distribución logística equilibrado cargas por zonas

Feb 1995 - Sep 1996
Team & coworkers

Colleagues at CED IBERIA

Other employees you can reach at ced.es. View company contacts for 39 employees →

AD Antonio Díaz Caballero Antonio Díaz Caballero Colleague at Ced IberiaGreater Madrid Metropolitan Area, Spain View → KE Karina Elena Karina Elena Colleague at Ced IberiaSpain View → SC Sofia Carvalho Sofia Carvalho Colleague at Ced IberiaBombarral, Leiria, Portugal View → JD Juan Diaz Hurtado Juan Diaz Hurtado Colleague at Ced IberiaSan Sebastián De Los Reyes, Community Of Madrid, Spain View → GG Guranda Gogilashvili Guranda Gogilashvili Colleague at Ced IberiaGreater Madrid Metropolitan Area, Spain View → BB Blanca Bescós Bertón Blanca Bescós Bertón Colleague at Ced IberiaMadrid, Community Of Madrid, Spain View → AM Azahara Molina Ferrero Azahara Molina Ferrero Colleague at Ced IberiaGetafe, Community Of Madrid, Spain View → LE Luis Esteban Armenta Luis Esteban Armenta Colleague at Ced IberiaGetafe, Community Of Madrid, Spain View → TB Taha Bouzid Taha Bouzid Colleague at Ced IberiaPozuelo De Alarcón, Community Of Madrid, Spain View → CM Carlos Moreno Sánchez Carlos Moreno Sánchez Colleague at Ced IberiaMóstoles, Community Of Madrid, Spain View →
3 education records

Miguel Angel Claver Rino education

Executive Pdg/General Management Executive Master, Dirección General

Universistat Oberta Cataluña

Programa Executive de Dirección General.

FAQ

Frequently asked questions about Miguel Angel Claver Rino

Quick answers generated from the profile data available on this page.

What company does Miguel Angel Claver Rino work for?

Miguel Angel Claver Rino works for CED IBERIA.

What is Miguel Angel Claver Rino's role at CED IBERIA?

Miguel Angel Claver Rino is listed as Business Unit Director (LoB Vitality- Claims Bodily Injured Services)- Member of Board of Directors at CED IBERIA.

Where is Miguel Angel Claver Rino based?

Miguel Angel Claver Rino is based in Greater Barcelona Metropolitan Area, Spain while working with CED IBERIA.

What companies has Miguel Angel Claver Rino worked for?

Miguel Angel Claver Rino has worked for Ced Iberia, Vall D’Hebron Institute Of Research (Vhir) - Vall D'Hebron Institut De Recerca, Zurich Insurance Company Ltd, Zurich En España, and Zurich Insurance.

Who are Miguel Angel Claver Rino's colleagues at CED IBERIA?

Miguel Angel Claver Rino's colleagues at CED IBERIA include Antonio Díaz Caballero, Karina Elena, Sofia Carvalho, Juan Diaz Hurtado, and Guranda Gogilashvili.

How can I contact Miguel Angel Claver Rino?

You can use AeroLeads to view verified contact signals for Miguel Angel Claver Rino at CED IBERIA, including work email, phone, and LinkedIn data when available.

What schools did Miguel Angel Claver Rino attend?

Miguel Angel Claver Rino holds Ingeniero Superior Informático/Master Degree Computer Science, Gestión Sistemas De Información from Universitat Politècnica De Catalunya.

What skills is Miguel Angel Claver Rino known for?

Miguel Angel Claver Rino is listed with skills including Insurance, Pmo, Business Analysis, Project Portfolio Management, Risk Management, General Insurance, Change Management, and It Strategy.

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