Miguel Gailly Email & Phone Number

Lisbon, Pt

Lisbon, Portugal

My role is to drive customer engagement through CRM strategies.Taking in consideration the customer behavior scope, business goals, I develop and explore Customer Data Platforms and personalization algorithms to deliver omnichannel personalized customer experiences in their respective Life Cycle stage. - Strategy implementation - Personalized solution tools to be used by the company - Coordinate the different teams efforts for project implementation - Internal data optimization/availability - A/B Testing - Personalization Development with Partners - Customer Data Platform Segment prioritization - Direction level Reporting - In-House Algorithm development

Lisbon, Portugal

The CRO team focuses on a progressive approach to ecommerce optimization. Deep dive into Search development, personalization and overall customer experience.- Analyze main Ecommerce KPI's - Identify and optimize Costumer journey strategies- Ecommerce personalization project development- A/B Testing- Workflow development & automatization- Search efficiency development

Portugal

My role is to elevate the presence of this company online, ultimately, to sell more.My tasks are key for this success. In a few months I helped to grow the online business in over 30%, and provided a rebranding strategy. I did so by identifying issues by researching the different types of users and their behaviour in the online store, by researching the competitors strengths and weaknesses and applying good practices to the website, creating compelling offers to generate more traffic and sales.~● Leading all digital communication channels● Provide daily, weekly and monthly reports (Google analytics, Gtagm, Management software - phc,● Create and design all paid and organic media. (Google my business, Instagram/Facebook. Google ads/facebook ads/Newsletters/website front)● Content Delivery● Optimize SEO● Email Marketing● Identify issues and provide solutions across all channels● Online Customer Care (online live chat)● Manage all marketplaces in which the company is present and research new ones.● Pricing strategies.● Work closely not only with the developing team but also with the local stores in order to optimize workflows.

Lisbon Area, Portugal

SO FRESH IT'S NUTS! NO FUSS. NO BS. YUP, WE'RE TOTALLY NUTS! Roles:Apply and develop the brand's marketing strategy and it's communication in the digital ecosystem.Promote costumer experience throughout all channels and KPI's management.- Target and Market Research- Target Insights- Cross plataform Lead strategies- Website UX - Content & Social Media Marketing strategy- Product Launch strategy

Portugal And Brazil

Design project in association with a Brazilian agency to create a new educational app so youngsters have a new tool which facilitates learning and aids professors in lecturing innovatively.Roles: - Wireframing- User interface design concepts

Lisbon Area, Portugal

eSports marketing AgencyRoles: - Identity and target defenition within digital enviroment - Build Social Media Content Strategy - Manage and report KPI's - Content Planning - Digital competitive Benchmark.

Freelance plataformMy Responsibilities:• Reply within specific time-frames to requested graphical projects to be worked in programs such as Adobe Photoshop, Adobe Illustrator and Lightroom.• Reply within specific time-frames to requested translation and Proof reading projects.• Consumer Engagement and Satisfaction• Development of corporate identities for different clients. • Branding, logos, stationary and promotional material.

Lisbon Area, Portugal

Prestige Private Drivers is a company that offers transport services and ensures the comfort and hospitality of its customers.My roles:- Video and Image editiing- Online marketing and advertising Strategies- Brand Image consultant

Digital Marketing - Social Media Marketing Strategy, Gpa: 17/20

Bachelor'S Degree, Marketing And Advertising; Advertising Major