Miguel A. Madrid Email and Phone Number
Longueuil, QC, CA
Miguel A. Madrid's Location
Longueuil, Quebec, Canada, Canada
Miguel A. Madrid's Contact Details
Miguel A. Madrid work email
- Valid
Miguel A. Madrid personal email
n/a
About Miguel A. Madrid
Extensive experience managing Digital Transformation projects, taking as reference methodologies and best practices (Management 3.0, Design Thinking, ITIL, PMBoK, Scrum, SixSigma). Leadership in business-level projects focused on Business Continuity and Disaster Recovery programsCurrent interests: Industrial IoT, Artificial Intelligence, Cloud-Based solutions, Security, Networking and Python programmingSpecialties: - Project Management- Business Continuity and Disaster Recovery- IT Infraestructure Implementation- ITIL adopting
Miguel A. Madrid's Current Company Details
Revau
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Portfolio and Agile Practice Manager
Longueuil, QC, CA
- Website:
- groupassur.com
- Employees:
- 241
Miguel A. Madrid Work Experience Details
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Portfolio And Agile Practice ManagerRevauLongueuil, Qc, Ca
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Senior Principal Technical Account ManagerOracle Sep 2020 - Jul 2024Santiago, Santiago Metropolitan, ChileMaintain the Service Delivery Plan that describes the resources, activities and deliverables required to meet the objectives of the engagement.Facilitate the communication and ensure the relevant technical experts are involved in the resolution of customers technical issueIdentify risks and issues, document them and address them early on in the engagement, significantly impacting the overall cost, delivery time and quality of the serviceScalate to the appropriate levels in both organizations (Customer and Oracle) and regularly communicate status to stakeholders -
Project Management Office ConsultantProyectum Chile Dec 2019 - Sep 2020Santiago, Santiago Metropolitan, ChileGenerate an integrated project planMonitor and control activities both under the responsibility of the client and third partiesCoordinate and ensure compliance with the client's commitmentsKeep the status of the integrated project updatedGenerate project progress reportsProactively identify risksGenerate and update scope documents, work plans, budget, risk and problem register, and generate progress reports, according to the client's methodology -
Senior Director Of Business DevelopmentProtokol Group Mar 2018 - Dec 2019Caracas Area, VenezuelaDirect, coordinate and supervise the innovation processes and technologies development for the new business opportunities generation , through the support in the design of innovative architecturesSupport the commercial management in the strategic preparation of the sales process in unexplored sectors and in the relationship with manufacturers and allies to maximize the probability of closing business -
DirectorCervecería Delirio, C. A. Nov 2015 - Oct 2019Caracas, Federal District, VenezuelaStrategic planning, production and marketing of craft beer.Procurement and marketing management -
Vp Organizational TransformationB.O.D. Banco Universal May 2017 - Feb 2018CaracasDesign and optimization of customer-oriented processes and business development, while being efficient, effective and productive. Design of the strategy to ensure that the services meet the needs of customers from the point of view of quality, checking their positive experience and ensuring that their claims are met in compliance with established standards and policies. Plan, organize and control the organization's portfolio of projects, aligned with strategic, tactical and operational plans. Ensure fulfillment of the promise value -
Vp Strategic ProjectsBanco Occidental De Descuento Sep 2014 - May 2017CaracasProvide leadership, organization and coordination to support a PMO's key activities, encompassing program planning, governance and project management. Ensure all projects administered by the PMO adhere to the best practices and standard approaches for program and project management. Manage change and promote the continuous improvement of project management related processes. Deeply involved in improving the consistency, predictability and efficiency of the organization project delivery capability
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Pmo CoordinatorBanesco Banco Universal Sep 2013 - Sep 2014CaracasEnsure that the operational issues of the PMO are managed, focusing on the project interface with project leaders, project teams, technology and interface issues. Oversees projects costs and makes sure they are well managed, monitors profit and cost sheets for each project, and as certains that payment collections are performed efficiently and timely from a project management point of view -
Division ManagerBanco Exterior C.A. Banco Universal Feb 2013 - Aug 2013Business Continuity ManagementCreates plans to keep the bank functioning after disruptive events such as natural disasters, computer and human error. Makes a detailed, companywide business impact analysis and risk assessment that includes IT systems, building facilities, personnel and supply chain -
Division ManagerBanco Exterior C.A. Banco Universal Aug 2010 - Jan 2013Demand ManagementDevelops ITIL plans, policies and procedures for the division, consistent with the goals of bank. Establishes and executes policies, programs, and procedures to support ITIL process, services and delivery value to internal clients.Responsible of: * Users Support Department (Incidents & Requirements Management)* Change Management Deparment
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Project ManagerSun Microsystems Jan 2007 - Aug 2010Professional Services DeliveryMainly tasks:* Primary interface between the internal and external customers* Preparation and delivery of project management documentation* Management of Time and Quality* Ability to create and maintain project schedule and timelines* Coordination and control of project executions* Issues identification and resolution* Risks identification and application of mitigation techniques* Experience managing people/teams, tasks and deadlines* Subcontractors supervision and coaching -
Mission Critical EngineerSun Microsystems Mar 2004 - Dec 2006Support Services- Unix Technical Support to high level- Working on installations and support of software and hardware solutions in UNIX environments- Providing technical support services on Sun Cluster high-availability solutions to clients within the Latin-American and Caribbean region- Upgrading and certifying Sun HW/SW solutions such as OS patching, firmware upgrade, system performance
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Backline EngineerSun Microsystems Mar 2003 - Mar 2004Support Services- Unix Technical Support- Installing and configuring Sun Microsystems workgroup, mid-range and high-end servers, including HW and SW. Trained to replace hardware components
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Frontline EngineerSun Microsystems Jan 2001 - Apr 2003Support Services- Basic Unix Technical Support
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Presales Engineer For Telco IndustrySun Microsystems Jul 2000 - Dec 2000Caracas, Federal District, VenezuelaGive support to sales representative, configuring, quoting, installing and testing systems to cover customer needs and concept tests.
Miguel A. Madrid Skills
Itil
Project Management
Disaster Recovery
Program Management
Unix
Team Leadership
It Service Management
Pmp
Quality Assurance
Management
Telecommunications
It Management
Strategic Planning
Pmi
Service Management
Pmo
Business Strategy
Cobit
Pmbok
Critical Chain Project Management
Change Management
Microsoft Office
Project Management Office
Project Planning
Strategy
Pre Sales
Information Technology
Leadership
Scrum
Cloud Computing
Continuous Improvement
Project Portfolio Management
Project Delivery
Service Desk
Consulting
It Strategy
Banking
Staff Training
Outsourcing
Integration
Pricing Strategy
Informatica
Design Thinking
Training
Staff Development
Sun Cluster
Digital Transformation
New Business Opportunities
Internet Of Things
Software Project Management
Enterprise Architecture
Miguel A. Madrid Education Details
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Project Management -
Computer Science -
Alliance FrançaiseLanguages
Frequently Asked Questions about Miguel A. Madrid
What company does Miguel A. Madrid work for?
Miguel A. Madrid works for Revau
What is Miguel A. Madrid's role at the current company?
Miguel A. Madrid's current role is Portfolio and Agile Practice Manager.
What is Miguel A. Madrid's email address?
Miguel A. Madrid's email address is mi****@****cle.com
What schools did Miguel A. Madrid attend?
Miguel A. Madrid attended Iesa, Universidad Católica Andrés Bello, Universidad De Carabobo, Alliance Française.
What skills is Miguel A. Madrid known for?
Miguel A. Madrid has skills like Itil, Project Management, Disaster Recovery, Program Management, Unix, Team Leadership, It Service Management, Pmp, Quality Assurance, Management, Telecommunications, It Management.
Not the Miguel A. Madrid you were looking for?
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Miguel A. Madrid V.
Panama City -
MIGUEL A MARTINEZ (Madrid)
Sales Manager And Business Development AutomotiveGreater Madrid Metropolitan Area -
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