Miguel Marrero

Miguel Marrero Email and Phone Number

Leader | Guest Experience Architect | Training & Development | Product Development | Marketing | Retail | Wholesale | Technology @ SME - Smart Made Easy
Miguel Marrero's Location
Arlington, Virginia, United States, United States
Miguel Marrero's Contact Details
About Miguel Marrero

I am a seasoned and innovative sales professional with extensive leadership, business development, and operations management experience. Recognized for inspiring teams and building strong collaborative relationships, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include sales and account management (domestic and international), retail merchandising and management, marketing strategy, employee coaching, product development, iOS and Android app development, continuous optimization, and B2B/B2C sales. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication and negotiation skills, as well as business acumen, team management, and project management to support efficiency and maximum returns. Currently, I am the Director of Retail (Marketing, Merchandising, and Training) with Tempur-Pedic Retail Stores. I am the first point of contact for all retail operations, and I play a key role in creating organizational policy and marketing strategy. I also design effective tools and training programs to maximize sales and productivity. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s sales support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

Miguel Marrero's Current Company Details
SME - Smart Made Easy

Sme - Smart Made Easy

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Leader | Guest Experience Architect | Training & Development | Product Development | Marketing | Retail | Wholesale | Technology
Miguel Marrero Work Experience Details
  • Sme - Smart Made Easy
    Founder
    Sme - Smart Made Easy Jan 2024 - Present
    - Worked with a mattress manufacturer in the UAE to expand their range- Created and patented Sleep Technology products for an Illinois, USA company- Created and developed an international training platform for use in Russia, China, India, Singapore, UAE, UK, Canada, Puerto Rico, and the USA- Traveled across the globe to deliver motivational speeches on sales & training- Consulted on product-specific launches and product launches globally
  • Tempur Sealy International
    Director Of Retail (Training, Marketing, Merchandising)
    Tempur Sealy International Nov 2022 - Jan 2024
    Lexington, Kentucky, Us
    • Excel as primary point of contact for all Tempur-Pedic retail store operations; launch and manage retail marketing strategies; orchestrate and oversee new store openings.• Define organizational policy, sales philosophy, and sales processes as a member of the Senior Leadership Team (SLT); offer key insights and recommendations to inform strategic decision-making.• Chart future growth and development of the retail team as a member of the Senior Leadership Team, along with the CEO and the President of Retail Operations.• Lead the store facilities team and work with the corporate IT team; serve as lead facilitator/partner for IT-related issues within the organization.• Instituted new plan-o-gram procedures and created new merchandising SOPs after being granted full oversight of the merchandising department.• Realized $1M+ reduction in returns and exchanges as well as 10% increase in attachment rate (mattress and adjustable foundations) following the institution of a new sales process where none existed previously.• Named to the committee contributing to developing the next generation of mattresses, foundations, linens, and more.
  • Tempur Sealy International
    Director Of Operations
    Tempur Sealy International Jan 2022 - Nov 2022
    Lexington, Kentucky, Us
    Lead the Training & Development, Marketing, Merchandising & Field Coordination teams for Tempur-Pedic® Flagship Retail Stores (TRS). Partner with IT, marketing & product development teams to facilitate the shopping experience for all of our Tempur-Pedic® Flagship Retail Stores.
  • Tempur Sealy International
    Director Of Training
    Tempur Sealy International Jul 2019 - Jan 2022
    Lexington, Kentucky, Us
    Lead the Training & Development team for Tempur-Pedic® Flagship Retail Stores (TRS). Create and implement the tools needed for an experience tailored to the Tempur-Pedic® clientele.
  • Protect-A-Bed
    Director Of International Sales
    Protect-A-Bed Feb 2018 - Dec 2018
    Wheeling, Illinois, Us
    • Promoted due to exceptional sales and relationship-building skills; expanded business globally and reported directly to the CEO.• Forged and fostered collaborative relationships with international distributors via onsite visits to locations in North and Central America, Asia, India, and the Middle East.• Achieved 30% YOY growth across all accounts by setting clear expectations, implementing new training tools, and communicating proactively with global partners.
  • Protect-A-Bed
    Director Of Information Technology Development
    Protect-A-Bed Nov 2015 - Mar 2018
    Wheeling, Illinois, Us
    • Led a team of programmers and developers who engineered applications and services for company’s innovation cell; drove creation of multiple iOS and Android apps for company products and services.• Supervised teams in India, China, and the USA; supported product development and served as training and development lead for REM-Fit brand. • Leveraged online marketing and crowd-sourced funding platform to prove new product concept and generate excitement; championed crowdfunding campaign generating $1M in pre-orders.• Co-invented ZEEQ hypoallergenic, moisture and temperature-regulating Smart Pillow(Patent #USOOD858142S).
  • Protect-A-Bed
    Manager Information Technology
    Protect-A-Bed Oct 2014 - Nov 2015
    Wheeling, Illinois, Us
    • Pioneered new tools and services for field use by the sales team and training department; solicited and applied constructive feedback to inform future development.• Played key role in deploying, upgrading, and supporting customer relationship management (CRM) software; troubleshot home office technology.• Originated iOS-based tool automating retail store visit follow-up and increasing at retail-store level; automated inventory tracking at customer locations, reducing overages and under-stocked situations.• Actualized and managed customer-facing support system and team offering phone, web, and chat-based support; maximized customer satisfaction and minimized time to resolution.
  • Protect-A-Bed
    National Training Manager
    Protect-A-Bed Oct 2005 - Oct 2014
    Wheeling, Illinois, Us
    • Mobilized a team of 12 training specialists in the Eastern and Central U.S.; designed online training tools and customer portal for distance learning.• Developed and led training for partners in India and the Middle East; facilitated training for high-profile engagements involving groups of 200+.• Collaborated with VP of Training and Development to measure and enhance sales training capabilities, leading directly to the creation of a consistent training program regarded highly throughout the industry.
  • Nadeau Imports
    Mid-Atlantic Regional Manager
    Nadeau Imports Jul 2004 - Sep 2005
    Manage the sales and import of furniture goods from Romania, India, China and Indonesia. Staff and manage a 10,000 sq/ft warehouse to service customers along the east coast. Develop new sales partners as well as servicing existing clients.
  • Wilsons Leather
    Store Manger
    Wilsons Leather Apr 2002 - Jul 2004
  • The Picture People
    Store Manager
    The Picture People 2000 - 2003
    Plano, Tx, Us

Miguel Marrero Skills

Team Building Sales Employee Training Sales Management Account Management Retail Leadership Coaching Marketing Strategy Selling Product Development Management Profit Merchandising Store Management Microsoft Office Customer Service Direct Sales Training And Development Retail Management Os X Sales Operations Training New Business Development Mac Os X

Miguel Marrero Education Details

  • Collin College
    Collin College
    Speech Communication And Rhetoric
  • Minnesota State University, Mankato
    Minnesota State University, Mankato
    General
  • Minnesota State University, Mankato
    Minnesota State University, Mankato
    Speech
  • Centennial High School
    Centennial High School
  • Northwest Rankin High School
    Northwest Rankin High School

Frequently Asked Questions about Miguel Marrero

What company does Miguel Marrero work for?

Miguel Marrero works for Sme - Smart Made Easy

What is Miguel Marrero's role at the current company?

Miguel Marrero's current role is Leader | Guest Experience Architect | Training & Development | Product Development | Marketing | Retail | Wholesale | Technology.

What is Miguel Marrero's email address?

Miguel Marrero's email address is mi****@****bed.com

What is Miguel Marrero's direct phone number?

Miguel Marrero's direct phone number is +120227*****

What schools did Miguel Marrero attend?

Miguel Marrero attended Collin College, Minnesota State University, Mankato, Minnesota State University, Mankato, Centennial High School, Northwest Rankin High School.

What are some of Miguel Marrero's interests?

Miguel Marrero has interest in Tripit, New Order, Katy Perry, Republican Party, Tv And Creative Franchise, Tivo, Five Guys (Restaurant Chain), The Office, The Big Bang Theory (Tv Series), The Beatles (Band).

What skills is Miguel Marrero known for?

Miguel Marrero has skills like Team Building, Sales, Employee Training, Sales Management, Account Management, Retail, Leadership, Coaching, Marketing Strategy, Selling, Product Development, Management.

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