• Provide support in the onboarding and orientation process of new students, fellows, and residents. • Data analysis to identify trends and preparation of reports.• Assisting in developing and creating PowerPoint presentations.• Manage databases and onboard students through the various HRIS.

- Interaction with customers by utilizing communication and customer service skills, contributing to the development of competencies in public relations and interpersonal relationship management, while also participating in team-based tasks, fostering collaboration and teamwork skills. - Manage credit/debit transactions and shelf stocking. - Demonstrated leadership and teamwork by successfully training and guiding new staff members. - Assist clients by addressing their needs and answering product questions through active listening, effective communication, and interpersonal skills.

- Payment of commissions, suppliers, and payroll.- Validation of files for banks and financial institutions.- Control and mapping of working papers for the finance department. - Registration and control of income and expenses.- Trained partners sales about how to use CRM.

- Facilitated strategic business generation by building relationships with real estate developers, real estate franchises. - Successfully closed partnerships and alliances, enhancing business opportunities and networking with +80 real estate developers to sell their projects. - Supported the growth of business units, including financial services, marketing, and market research, through effective collaboration. - Managed property inventory acquisition, demonstrating strong organizational and resource management skills.

- Participated in launching operations in four major Mexican cities by updating, policies and processes based on research to develop and deliver training programs. - Oversaw coordination with stakeholders (Pricing, Booking, Architecture, Product, B2B, Legal, Mortgage, HR, Acquisitions, Marketing). - Managed onboarding and training for new hires, identifying needs through assessments, and creating training playbooks, including developing of sales strategies. - Directed a 12-person sales team while increasing productivity per salesperson by 70%, boosting company income to a 120% increase monthly, and reporting metrics with top management.

- Promoted to Manager after being the top seller for six consecutive months. - Screened and prospected buyers through cold calls and chat, providing excellent customer service. - Execution tasks as a property manager, ensured resident satisfaction by troubleshooting maintenance issues, managing vendor networks and services, following up on work orders, and sourcing new vendors.

• Strategy development to attract and recruit qualified students from various colleges and universities across the country. • Worked closely with +6 talent acquisition specialists, vendors, and +20 university partners to provide follow-up and support.• Planned and managed the logistics of more than 20 job fairs, congresses, visits to headquarters, and conferences while identifying, screening, and engaging with potential applicants.• Assisted in employees’ onboarding activities and planned call meetings with coordinators to enhance coordination procedures. • Screened applicants and resumes, assisted in phone interviews according to requirements of four different areas, and provided shortlisted candidates to recruiters for interviews.• Provided maintenance to databases and job boards such as LinkedIn and Indeed, including job posting and administrative support to HR colleagues as required.• Ensured the creation and organization of the staff’s files in the HRIS confidentially.

Rotated through various areas such as legal, financial services, supply chain, real estate, smart cities, mobility, healthcare, power, and gas to provide out-of-the-box solutions to existing problems. Winner of the 1st place award for best solution to logistical problems.