As an IT Specialist at Bombardier Service Desk - TCS, I serve as a key member of the first line of support for users worldwide. My responsibilities include establishing, maintaining, and repairing computers and digital networks. When issues fall outside the service desk scope, I ensure proper escalation to the next level of support to guarantee efficient resolution of all incidents. My assistance typically involves password resets, overseeing digital interface maintenance, and managing both… Show more As an IT Specialist at Bombardier Service Desk - TCS, I serve as a key member of the first line of support for users worldwide. My responsibilities include establishing, maintaining, and repairing computers and digital networks. When issues fall outside the service desk scope, I ensure proper escalation to the next level of support to guarantee efficient resolution of all incidents. My assistance typically involves password resets, overseeing digital interface maintenance, and managing both wireless and wired networks. Show less

At AXA Travel Insurance, I handled customer calls and initiated claims by meticulously recording all incident details and travel information. I assessed claims to ensure they complied with the terms and conditions, conducted thorough investigations of supporting documents, and calculated the appropriate compensation for each claim. My role required a high level of attention to detail and precision.

In our company we offer legal, accounting, administrative and recruitment solutions. We are a Mexican company with a totally American atmosphere. We are more than a contact center, we offer quality business solutions with a great environment for our employees and our customers.

At Fixity Technologies, I initially worked in business development before transitioning to a role in client relations. In this capacity, I was responsible for cultivating and maintaining ongoing customer relationships while consistently identifying opportunities to expand the customer base and establish positive connections with new clients.

As a leading IT professional services firm specializing in consulting, staffing and recruiting, and executive search delivers the expertise and talent companies need to achieve and sustain business growth. Here at FIXITY we are a process-oriented IT Staffing Company and relieve customers of the painstaking process and all about placing the right people in the right positions, not just filling a quota

At Herbalife Corporate, I supported clients with their orders and services related to product sales. I assisted with account issues and processed complaints using Salesforce, ensuring efficient resolution and client satisfaction.

At CR England Transportation, I began in recruitment, focusing on qualifying truck driver applicants by ensuring they had clean driving records and could pass the necessary health exams. I later advanced to team lead, overseeing a team of six. My responsibilities included monitoring their recruitment progress, ensuring each member met the weekly goal of recruiting at least six drivers, and facilitating the process of obtaining permits, enrolling in training, and completing the course provided… Show more At CR England Transportation, I began in recruitment, focusing on qualifying truck driver applicants by ensuring they had clean driving records and could pass the necessary health exams. I later advanced to team lead, overseeing a team of six. My responsibilities included monitoring their recruitment progress, ensuring each member met the weekly goal of recruiting at least six drivers, and facilitating the process of obtaining permits, enrolling in training, and completing the course provided by CR England. Show less

Shinyoung Tech specializes in manufacturing and servicing die plates and molds for companies such as Samsung, Mabe, and Audi. My specific role involved operating a Wire EDM machine, an electro-erosion device that precisely cuts metals using water and electricity. I successfully managed this equipment for nearly four years, contributing to the production of high-quality molds from start to finish.