Miguel Andres Ramirez Estrada Email & Phone Number

Barcelona Y Alrededores, España

• Developed the company on a global scale in Europe.• Managed the IT development of the platform. (Focus on SEO strategy on social networks and innovative technologies the for product development)• Designed the basic structure of venue platforms. (Simplicity to enhance the best User Interface and provide the best User Experience)• Coordinated and motivated several teams of local workers/collaborators and public relations. (Cultural differences as resource of increased productivity)• Applied innovative marketing strategies & managerial skills in Spain, Italy & France.• Cultivated commercial relationships with both local suppliers and buyers.

Valencia Y Alrededores

• Build and maintain strong, long-lasting client relationships.• Negotiate contracts and close agreements to maximize profits.• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.• Collaborate with sales team to identify and grow opportunities within territory.• Assist with challenging client requests or issue escalations as needed.

Barcelona, Cataluña, España

· Assist customers’ technical requests and take care of any technical issues.· Build strong customer relationships, especially with key customer stakeholders and sponsors.· Always strive to provide exceptional customer experience.· Manage customer expectation and lead them to customer satisfaction.· Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.· Keep track of key account metrics.· Communicate the progress to both internal and external stakeholders.· Take initiatives in identifying growth opportunities.· Collaborate with our team to achieve sustainable growth.

Valencia, España

• Customer services who come from Europe, America and Asia. Understanding of their needs and their searching. Young and senior people.• Marketing and Community Manager. Mailing, updating and managing of social networks 24/7.• Commercial agent offering accommodation and hospitality services to students who come to the city for a school course/internship/Erasmus experience in Valencia (Spain).• Management and control of customers (flat owners and students tenants) • Control of payments, settlements, monetary/financial management and accounting.• Adaptation and conditioning rooms. Visits and to show rooms and floors.

Valencia, España

[Former Banco de Valencia]• Accounting in International Department.• Handling and management of checks in Euros and foreign currencies.• Delivery of checks to another banks in Europe, Canada and the U.S.A.• Postal collection.

Valencia Y Alrededores, España

• Analysis of the International market (Middle East, Latin America, USA and Russia). Opening new markets• Sending and receiving merchandise, road, maritime, and/or air transportation.• Analysis of transport costs and search for less expensive alternatives.• Analysis and development of the internationalization strategy.

Valencia, España

• Accounting Management.• Promote, conduct and lead volunteer international, national, and local college cultural activities.• Monitoring and carrying out the activities according to the rules established by the European Commission.• Auditor and responsible social media besides to developing relationships with companies and events

Las Palmas De Gran Canaria Y Alrededores, España

• Cashier at two bank branches.• Money management and control• Inspection of costumer late payment.• Selling financial products• Customer service

Master En Internacionalización Económica, Comercio Exterior

Gestión del comercio internacional ofrece el conjunto de conocimientos, técnicas y herramientas necesarias para establecer y desarrollar.

International Business (In English), Programa Erasmus

Activities and Societies: Exchange studentBasic and professional studies, practical training, optional studies and bachelor’s thesis..

Licenciatura En Economía

Formación en el estudio de la toma de decisiones de las sociedades sobre la asignación de los recursos disponibles entre diferentes.

Primaria-Secundaria-Bachillerato

Community Manager

De la web corporativa a las redes sociales Como trabaja un community manager Las Herramientas web 2.0 La medición de resultados ética y.