Miha Čerič Email & Phone Number

Slovenia

• Improvement of business (process optimization).• Engineering processes.• Creation of the Business Requirements Document.• Involvement in projects.• Evaluation of risk.• Coordination between project managers, internal users and process owners.• Advising to project managers, internal users and process owners.• Collaboration with IT departments and concern for improving the quality of IT support.

The management, planning, organizing, staffing, coordination and control of operations.Ensuring the quality of the work performed.Assess the performance of teams and individuals.Mentoring, training and hiring of staff.Employee motivation.Communication with employees.Communication and guidance to the head of departments.Project management and collaboration in project groups.Preparation of proposals for the optimization of existing processes.Preparation of proposals for new processes.Coordination and optimization of work between departments.Participation in the preparation of the subscription documentation and processes.Participation in the introduction of new services (proposals, processes, requirements for the IT sector).Participation in the establishment and implementation of IT systems (procedures and processes, CRM system, etc.).Monitoring the changes in legislation that could affect the subscription process.