Mihaela Kovacs Email and Phone Number
Mihaela Kovacs work email
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Mihaela Kovacs personal email
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Client-Centric Account Manager / Service Delivery Manager with a proven history of working in the information technology and services industry. Strong consultancy expertise and significant customer facing experience worldwide covering all aspects of business analysis, market research, solution design, added to the seven years as a pre-sales consultant for global technology companies. Have also taken a career break and focused on my family, while being involved in volunteering work, as an English Teacher, sewing Instructor and web development. Have also worked as an English Lecturer for several mid-sized companies in the area in the automotive industry.
Oracle
View- Website:
- oracle.com
- Employees:
- 184101
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Principal Technical Account ManagerOracle Nov 2022 - Present
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Senior Product OwnerCerner Corporation Jan 2022 - Oct 2022 -
Principal Technical Account ManagerOracle Dec 2014 - Oct 2016Manchester, United KingdomResponsible for the largest customer in Oracle Advanced Customer Support UK in theTelecom industry, in charge of the escalation management and communication acrossmultiple lines of business both internally and at customers site.Successfully managed to resolve escalations at CEO level and regain customer trust.Managing contract renewal for key customers/contracts.
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Senior Technical Account ManagerOracle Jul 2012 - Nov 2014Bucharest, RomaniaSingle point of contact within Oracle for UK customers, acting as their advocate and ensuringthe highest level of operational service delivery.Ensure effective delivery within agreed budgetary constraints as per SLA, responsible forachieving the quarterly revenue forecast for each contract.Successfully managed to deliver several ‘special’ projects and regain customer trust for acouple of key UK customers from healthcare, commercial and insurance markets.
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Senior Technical Sales ConsultantOracle Romania Aug 2010 - Jul 2012Bucharest, RomaniaOwn the design and launch of the EMEA Technology Presales Centre Infoline for UKpresales organizations.Setting up the procedures to assist UK field pre-sales to pre-qualify Oracle Exadataopportunities.The resulting dashboard, workspace and standard documentation library that I buildacted as the control centre for 83 projects worth $56M in FY11.Design and facilitate a Structured Thinking course for the Technology team withinPresales Centre.
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Program ManagerOracle Feb 2009 - Aug 2010OracleMarket research, business analysis, and solution design.Plan and monitor the detailed operations of the virtual team (UK, Romania and India).Own the licensing and costing metrics, report on pipeline status with prospects world wide.
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Technology Pre-Sales ConsultantOracle Mar 2008 - Feb 2009Market and competitor research, business and technical architecture.Succesfull pre-sales activities, documentation from business requirements to functional specifications, and solutions demonstrations i.e. demo for Australian Government and NewZeeland Customs via webconferences.Successful demonstration of the system to the global head of security solutions in Oracle, resulting in corporate support at President Level within the corporation (US based).
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Pre-Sales Technical ConsultantSiemens Enterprise Communications Apr 2007 - Feb 2008Part of the Regional Professional Service Centre supporting the Central & Eastern Europecountries in enterprise networks and telecommunication technologies.Responsible for solution design, technical concept descriptions, RFI’s and offers preparation,customer workshops and presentations. -
Pre-Sales Technical ConsultantSiemens Pse Oct 2005 - Mar 2007Part of the Regional Professional Service Centre supporting the Central & Eastern Europe countries in enterprise networks and telecommunication technologies. Responsible for solution design, technical concept descriptions, RFI’s and offers preparation, customer workshops and presentations.
Mihaela Kovacs Skills
Mihaela Kovacs Education Details
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Software Engineering In Automation -
Electrical Engineering And Computer Science
Frequently Asked Questions about Mihaela Kovacs
What company does Mihaela Kovacs work for?
Mihaela Kovacs works for Oracle
What is Mihaela Kovacs's role at the current company?
Mihaela Kovacs's current role is Client-Centric Professional / Service Delivery Manager.
What is Mihaela Kovacs's email address?
Mihaela Kovacs's email address is mi****@****ail.com
What schools did Mihaela Kovacs attend?
Mihaela Kovacs attended Universitatea Transilvania Din Brașov, Universitatea Transilvania Din Brașov.
What are some of Mihaela Kovacs's interests?
Mihaela Kovacs has interest in Bucharest, October 2006, September 2006, Enterasys Sales, Cisco Ccna Training, Presales Training.
What skills is Mihaela Kovacs known for?
Mihaela Kovacs has skills like Pre Sales, Consultancy, Solution Architecture, Requirements Analysis, Telecommunications, Business Analysis, Hardware, Cisco, Sales Support, Solution Design, Project Delivery, Project Management.
Who are Mihaela Kovacs's colleagues?
Mihaela Kovacs's colleagues are Michael Lee, Thota Karthik Venkat Sai, Adan Canizalez, Rong Wang, Mike Dewitt, Humer D, Jim Stenoish.
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Cristina-Mihaela Adrian
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