• building strong relationships within the team, fostering collaboration, and leveraging individual skills to maximize productivity;• I have improved the process (identify bottlenecks, redundancies, or inefficiencies), implementing changes to increase efficiency and reduce costs;• Monitoring team performance and ensuring targets are met or exceeded;• Checking transactions and documents sent by the client to be compliant with our monitoring rules from the basic point of view;• Preparing and presenting reports on operational performance to senior management;• Communicating with other departments, external partners, and vendors by fostering strong relationships, maintaining open lines of communication, and collaborating on shared objectives;• Developing training programs to enhance team members' skills and knowledge;• Ensuring customer service standards are met and resolving customer issues promptly

• Increasing (doubling) the number of banking partners for the company as a project manager;• Creating a network of possible partner banks according to the company’s future needs/vision;• Creating very good communication with the existing partners and taking updates regarding their payments policies;• Sustaining presentations about Wallter, negotiation the best commercial fees, filling documents and forms for opening new bank accounts.

• Achieving the target of house loans in 6 months from the appointment and doubling it the following period;• Obtaining a good image with the existing clients by providing unique options for them based on their needs within a timely manner;• Evaluating clients' financial status and providing transparent advice.

• Taking over the management of a branch in Bucharest, build-up a portfolio and reach break-even as soon as possible – attained the goal in 6 months after appointment;• Gaining complementary business experience in banking operations, risk analysis and risk management;• Raising the sales for all business lines in the agency, ranking in the top 5 sales units from 30 in the cluster for: loans, insurance, and number of clients for individuals and companies• Stabilizing the team in the branch and recruiting & training new employees.

• Raising small business client’s portfolio, achieving top 5 best sales reports in the cluster for number of loans and clients;• Gaining complementary business experience in: negotiations, financial analysis of the companies from the perspective of performance indicators in order to obtain a banking loan, verbal and written communication skills in dealing with clients;• Preparing financial analyses for sustaining clients' loan requests;• Exhibited independent problem solving and decision-making skills in daily operations.

• Doubling in this period the agency's client portfolio as number of loans and accounts opened;• Developed capacity to interact with people, understand their needs, and solve their requests in banking operations and risk analysis;• Strong team player with the ability to contribute to a team environment focused on high performance and operational excellence; • Exceptional troubleshooting and problem-solving skills;• Strong organizational skills with the ability to self-direct work to meet deadlines;• Excellent communication skills to interact with people from various backgrounds and hierarchies;• Flexible and adaptable to perform in a changing and dynamic environment.

• Identifying program improvements and increasing efficiency to reduce costs;• Administration of site training including testing, training calendar management and impact reporting;• Raising the number of users through training and support to company partners in using QTravel revenue application;• Gaining complementary business experience in: active listening and account management skills, strong attention to details;• Developed agility, critical thinking, communication and influencing skills