Mihaela Stefanescu

Mihaela Stefanescu Email and Phone Number

Head of Operations Collection @ Pactum Collections GmbH
Mihaela Stefanescu's Location
Berlin, Berlin, Germany, Germany
Mihaela Stefanescu's Contact Details

Mihaela Stefanescu work email

Mihaela Stefanescu personal email

n/a
About Mihaela Stefanescu

Highly experienced professional with a track record of business process improvement, skilled in local and international projects supervision, and organizational culture development.Engaging personality with more than 19 years of experience within multinational companies with global business exposure, developing in-depth knowledge and expertise across customer experience, customer finance, customer service and marketing functions.Strong believer in the power of Customer Experience as a main driver for brand and revenue growth.

Mihaela Stefanescu's Current Company Details
Pactum Collections GmbH

Pactum Collections Gmbh

View
Head of Operations Collection
Mihaela Stefanescu Work Experience Details
  • Pactum Collections Gmbh
    Head Of Operations Collection
    Pactum Collections Gmbh Oct 2022 - Present
    Berlin, Germany
    View
  • Deutsche Telekom
    Senior Expert Customer Finance
    Deutsche Telekom Oct 2016 - Oct 2022
    Bucharest, Romania
    View
  • Telekom Romania
    Manager Collections Business
    Telekom Romania Mar 2015 - Sep 2016
    Bucharest, Romania
    View
  • Telekom Romania
    Team Leader Collection Residential
    Telekom Romania Jun 2012 - Feb 2015
    Bucharest, Romania
    View
  • Vodafone Romania
    Project Manager Retail Communication
    Vodafone Romania May 2012 - Jul 2012
    Bucharest, Romania
    View
  • Vodafone Romania
    Project Manager Customer Experience Integration
    Vodafone Romania Sep 2008 - May 2012
    View
  • Vodafone
    Senior Training Specialist
    Vodafone Jan 2005 - Sep 2008
    View
  • Vodafone Romania
    Specialist Collection Consumer And Business - Collection, Fraud And Accounts Receivable
    Vodafone Romania Apr 2003 - Jan 2005
    View
  • Mobifon Sa
    Customer Service Representative – Customer Operations-Customer Service
    Mobifon Sa Oct 2000 - Apr 2003
    View

Mihaela Stefanescu Skills

Call Center Technical Training Customer Experience Customer Focus Coaching Organizational Development Customer Satisfaction Project Implementation Customer Relations Product Management Telecommunications Customer Oriented Training Debt Management Customer Service Strategy Management Goal Oriented Teamwork Business Analysis Team Management Customer Retention Cross Functional Team Leadership Negotiation Project Management Call Centers Program Management Leadership Analysis Time Management Integration Business Development Performance Management Team Leadership Customer Relationship Management

Mihaela Stefanescu Education Details

Frequently Asked Questions about Mihaela Stefanescu

What company does Mihaela Stefanescu work for?

Mihaela Stefanescu works for Pactum Collections Gmbh

What is Mihaela Stefanescu's role at the current company?

Mihaela Stefanescu's current role is Head of Operations Collection.

What is Mihaela Stefanescu's email address?

Mihaela Stefanescu's email address is mi****@****one.com

What schools did Mihaela Stefanescu attend?

Mihaela Stefanescu attended Universitatea „titu Maiorescu”.

What skills is Mihaela Stefanescu known for?

Mihaela Stefanescu has skills like Call Center, Technical Training, Customer Experience, Customer Focus, Coaching, Organizational Development, Customer Satisfaction, Project Implementation, Customer Relations, Product Management, Telecommunications, Customer Oriented.

Not the Mihaela Stefanescu you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.