Requirements analysis;Writing and executing test scenarios using Zephyr;Planning and executing of smoke, exploratory and regression testing when needed;REST API testing using Postman;Results analysis and reporting in Jira;Providing support for the development team by providing log information, detailed steps to reproduce with the actual behaviour vs. the expected one.

• Designing web interfaces utilizing Adobe XD, ensuring captivating visuals aligned with the brand identity.• Customizing and maintaining WordPress websites while conducting rigorous testing to ensure seamless functionality.• Conceptualizing and implementing innovative ideas to enhance website aesthetics and user experience.• Managing user experience and optimizing technical performance to achieve superior site functionality.• Conducting site performance testing, monitoring metrics such as time, load speed, and display speed for optimal results.• Executing usability testing to ensure user-friendly and intuitive designs.• Engaging in digital marketing activities to drive website traffic and enhance brand visibility.

• Proficient in interpreting customer needs and translating them into comprehensive proposals and cost estimations;• Collaborating seamlessly with product managers, purchasing, and logistic departments to ensure accurate quotations and timely order processing and delivery;• Adept at providing technical guidance and product demonstrations to showcase how our offerings align with customer requirements;• Demonstrated ability to address customer concerns and resolve issues promptly to enhance overall satisfaction;• Skilled in negotiating terms and conditions with clients, leading to successful sales closures;• Efficiently handling order processing, tracking, and invoicing, ensuring smooth transactions and timely deliveries; • Conducting thorough analysis of costs and sales data to inform strategic decision-making and optimize business performance;• Proactively managing customer accounts to maintain strong relationships and ensure exceptional service delivery;

As an Associate Product Manager, I was responsible for delivering technical support and preparing quotations for electric motors and converters, catering to both customer inquiries and supporting the sales team.