Mihail Bîlici Email and Phone Number

Assist customers across multiple channelsAttract potential clients by answering product & service questions; suggest information about products & servicesFollow up on pending /overdue paymentsHandle inquiries and provide timely responses, manage requests, and activate subscriptionsTake care of communication distribution requirementsMaintain customer records by updating CRMIdentify and escalate improvement opportunitiesEnsure a rapid transmission of any accreditation related matter to the marketSupport Agency Management process including making required changes in all associated systemsManage Risk Management process including irregularities, financial assessments, financial security, suspension, defaults, terminationsHandle customer recoveries highlighted through Accreditation Satisfaction surveys with a continuous improvement mindsetEnsure that the degree of satisfaction meets the customer and company requirements

To provide exceptional customer service and Incident resolution to subscribers on the full range of client products, and related network and platformsAnswer all inbound contacts through calls, web, e-mail and chatAnswer enquiries related to functional support of bookings: making or changing reservations, fares & pricing, fulfillment (in particular airline ticketing)Provide assistance on applications or platforms which client may own or developProvide frontline technical support such as investigating connectivity issues with client systemsProvide Extended Services Desk support: software installation or non-standard configurationsProvide required support via outbound activities such as Team Viewer and Outbound CallsAnswer questions related to the reservation and booking process for airlines, hotels, rental cars and other travel-related services

Participate in the preparation of foodstuffs.Estimate food needs.Reviews inventory to assure that adequate supplies are available.Participate in the cleaning of kitchen.

Participate in the preparation of foodstuffsEstimate food needs.Reviews inventory to assure that adequate supplies are available.Participate in the cleaning of kitchen.

To show offers to new clientsSpecial event supportPromotion and transportation

Dairy supply storesTransportation.Sort of dairy products.Grouping documents and billing.