Create work procedures and monitors their compliance Monitor the performance of operations by collaborators Collaborate with other teams to automate operations that ensure the security and proper functioning of the IT systems managed by the companyProvide support to clients on issues related to product and setups via ticketing system, phone and chatProvide assistance o adjacent setups for MTA's like Exchange, cPanel, Exim

Provide support to clients on issues related to product and setups via tickets or phone calls.Provide assistance on adjacent setups Eg: MTAs like Exchange, cPanel, Exim.Troubleshoot issues via the product interface, API, or command line on the server side directly.Handling escalation tickets and phone calls.Technical presentation calls with new or existing clients.Adjusting filtering by evaluating legitimate / spam messages reported to our systems.Monitoring the outgoing… Show more Provide support to clients on issues related to product and setups via tickets or phone calls.Provide assistance on adjacent setups Eg: MTAs like Exchange, cPanel, Exim.Troubleshoot issues via the product interface, API, or command line on the server side directly.Handling escalation tickets and phone calls.Technical presentation calls with new or existing clients.Adjusting filtering by evaluating legitimate / spam messages reported to our systems.Monitoring the outgoing queues and taking action as required.Working with command line to find details about setups, messages, etc.Providing assistance to colleagues on tickets.Provide assistance to colleagues from other departments.Familiar with:- Linux (ubuntu)- MacOs- Windows- DNS zone (MX / A / AAAA / CNAME / SPF / DKIM / DMARC) Show less

Generate banking specific reports.Running banking specific software and applications.Montly specific software updates and deployments.Archiving banking data on drives with physical management of the archived direves.Provide Help Desk support to the colleagues from the other departments.Maintain the banking internal TV stations with the latest updates od the law obedience and advertising pictures and movies.Familiar with:Windows XP, 7, 8, 10LinuxMicrosoft… Show more Generate banking specific reports.Running banking specific software and applications.Montly specific software updates and deployments.Archiving banking data on drives with physical management of the archived direves.Provide Help Desk support to the colleagues from the other departments.Maintain the banking internal TV stations with the latest updates od the law obedience and advertising pictures and movies.Familiar with:Windows XP, 7, 8, 10LinuxMicrosoft OfficeNero burning ROMBanksoftSAP and T24 Show less