• Ongoing enhancement and maintenance of the applications in my suite;• Conduct strategic planning for my applications;• Ensure the established service levels are maintained for my applications, by managing the affecting projects;• Manage the strategic capacity, resources consumption and performance management (forecast and management based on business plans);• Perform reviews for all technical changes in close collaboration with business and IT teams representatives;• Identify, document and communicate the risks and issues discovered during delivery cycles;• Participate in meetings with business and development, production support teams on product enhancement and development planning calls;• Support business during the UAT phase of the projects;• Evaluate and coordinate production incidents escalations;

• Manage department’s IT related projects;• People management – I coordinate a team of 30 employees;• Supervision and authorization of the operations performed by dept. employees;• Enrollment, unsubscribe and administration of Bank’s clients into Internet Banking application (Fastbanking);• Update and create internal procedures related to dept. activities;• Participate in the preparation of periodic analysis on the specific activity of the department in order to report to Bank’s management;• Organize and operate in terms of efficiency, according to the banking legislation;• Provide support to other business units or network;• Propose efficiency measures;• Administration of Bank’s accounts (legal entities and individuals);• Setting up negotiated commissions;• Authorize in core banking software related operations;• Supervise garnishment processing;• Receive and register garnishment, seizure and cessation addresses;• Check the legality of the documents;• Garnishment payments;• Cease garnishments after receiving cessation addresses issued by authorities who ordered their establishment.