Mihai P. Email & Phone Number

Cluj-Napoca, Cj, Ro

Cluj-Napoca, Cluj, România

Additional activities and responsibilities (vs. IT Manager):- managing the Online team with a focus on sales- managing the annual Online budget including advertising- managing relations with external partners including marketing agencies, website developers- responsible for meeting sales objectives- responsible for the Online sales strategy.Projects:- coordinating and launching a fully-fledged B2B sales support online platform- ongoing: implementing a smart forecasting inventory software.

Cluj County, Romania

Main activities and responsibilities:- managing full IT-related projects - developing and maintaining the company’s e-commerce webshops- creating new work processes- managing the annual IT budget- responsible for implementing new IT&C technologies - providing new entry training- managing the functionality of the entire ERP software environment.Projects:- implementing multi-module ERP- implementing print-server services - implementing VPN services - implementing an automated intelligence advanced video surveillance system - launching a new e-commerce platform- renewing the whole server-side infrastructure- a new logistic warehouse with full IT functionalities- implementing a fully functional 3D bathroom planner services.

Cluj County, Romania

Main activities and responsibilities:- ensuring network functionality and stability - installing/reinstalling various hardware and software components - maintaining and creating relationships with IT product/service providers- taking part in cross-departmental projects - deploying new software on virtual machines/servers.Results:- increase network uptime to >99%- renewed the pc/laptop inventory for >90% of total equipment.- implemented a NAS type backup system across the entire network - brought Windows 10 and SSD technology into the company.

Cluj County, Romania

Service support activities for the following topics:- general services- cable television (both analogue and digital broadcast)- internet connection (both wired and wireless - WiFi)- telephony (geographic lines)- billing & collection (invoicing, prices)- extra-services (such as Pay-per-View)As a secondary activity, I also promoted UPC services - both reactive and proactive sales.In the last part of my activity there, for a period of approximately six months, my focus shifted towards reporting services. During this period my main responsibilities were: - designing new reports in MySQL reporting services- performing various analyses on existing reports - reporting major KPI’’s to top management Project participation:- Fitness Customer Operations; focused on cost reduction- Operations Management Integrated Solution; testing the app. after deployment- HBO GO; testing the app. after deployment- Fiber Power 200 Mpbs (download) nationwide deployment; testing of newly installed network equipmentDuring my time spent at UPC Romania, I received two full years of evaluations. For both of them, I received "above expectations" (on a 5-grade scale).