-Fostered a positive and inclusive residential community through organizing community-building activities and events.-Provided mentorship and support to residents, offering guidance on academic, personal, and social matters.-Enforced university policies to maintain a safe and respectful living environment for all residents.-Responded promptly to emergencies, conflicts, and crises, implementing appropriate interventions and resources.-Collaborated with Resident Assistants and university staff to address resident concerns and plan programming initiatives.-Completed administrative tasks including documenting incidents and conducting room inspections promptly.

-Generated over $40,000 in revenue through effective cold calling and DM outreach.-Successfully set appointments with potential clients, consistently exceeding appointment-setting goals.-Utilized CRM software to track and update appointment details, ensuring smooth communication with the sales team.

-Generated over $500,000 in revenue through effective lead generation.-Communicated with potential customers to analyze needs and recommend appropriate insurance solutions.-Conducted sales presentations and product demonstrations to effectively communicate product benefits.-Negotiated and closed deals with clients to achieve sales targets.