Boris Mihajlovic Email & Phone Number

Bringing new insights into clients business by implementing modern Business Intelligence, Data, Analytics practises.Responsible for setting up reporting, data management and quality control and flow, data visualization, usage tracking and security policies.Utilizing modern technology stacks, from Oracle Analytics to Microsoft PowerBI and Tableau for front.

Belgrade

• Areas of Responsibility:
• Facilitating move to next gen analytics, including self service analytics, automated infographics, KPI performance management
• Introducing AI and forecasting into daily business as usual
• Constantly driving unification of business data across dimensions and definitions
• Created custom fit-for-purpose visualizations and infographics for companies top management and key board meetings
• Greatly improved data quality across subject areas, introducing business firewalls, data enrichment, quality control checkpoints,…

Belgrade, Serbia

• Areas of Responsibility:
• Identified and consolidated KPI hierarchies with major stakeholders (Upstream, Refinery, Oil Field Services, Sales and Distribution, Energy, Petrochemicals, Health Safety and Environment, Finance)
• Transformed and Designed visuals and interactions with KPI reporting for BoD from excel spreadsheets to easy to use and instantly understandable infographics
• Implemented data flow from back end systems and data entry to BI and EPM reporting systems. Ensured consistent and reliable data, checks and verification processes
• Educated C-level management for smooth transition into new BoD meetings
• Created and implemented KPI methodology

Belgrade

• Areas of Responsibility:
• Overall project management; stakeholder management; requirements definition; solution implementation lifecycle; testing and adoption with business verticals; quality assurance and triage; handover to ops; change.
• Facilitated regular Steering Committees and PMO boards
• Lead NIS IT and BI teams (12 members), integrating team deliveries with project business and IT teams, enabling efficient knowledge transfer and team development, ensuring smooth handover from project to day-to-day.
• Coordinated program and project plan across work streams, ensuring no collisions in line of work are made and reporting business process are reengineered by business consultants, requirements and needs are collected.
• Enrolled 400+ business users in using and reporting via newly implemented BI system, ensuring system adoption and use

Belgrade

• Areas of Responsibility:
• Managed tendering, negotiations, contracting with system integrators; SLA, support and change management processes
• Created IT and Business strategy for Document Management
• Overall project management; stakeholder management; requirements definition; solution implementation lifecycle; testing and adoption with business verticals; quality assurance and triage; handover to ops; change.
• Ensured value in process automatization, transparency in document management and approvals with Internal Affairs and Corporate Security divisionsMain Achievements:
• Transformed document management business processes, incoming and outgoing document handling, order documents workflows, contract and invoices workflows

Belgrade

• Areas of Responsibility:
• Held pre-sales and sales presentations, expanding CRM and BI area of operations
• Lead CRM/BI team of 5 consultants, providing team development in technical and business knowledge
• Go to expert for CRM, DM, BI areas, including, but not limited to Oracle SQL server, Warehouse builder, Data Integrator, Oracle BI, EPM, Essbase, Hyperion Planning
• Developing improved sales pipeline for PS projects and implemented it in CRM system, enabling much more accurate revenue and opportunity forecasting, improving PS division cash flow and efficiency
• Prepared yearly industry open presentations on CRM and BI areas, organized by vendorsMain Achievements:

• Areas of Responsibility:
• Held numerous pre-sales and sales presentations, driving CRM and BI sales, resulting largest enterprise CRM project in Serbia
• Go To expert for CRM, BI, DMS domain knowledge for Infor CRM, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft SQL Server (including SSIS and reporting services), Documentum, Open Text Livelink, IBM Cognos, IBM.
• Solution implementation technical lead, coordinating with multiple parties of subcontractors and client IT and business teams, delivering project on time and budgetMain Achievements:
• Implemented Infor Epiphany CRM system in Banca Intesa Beograd, (Data for 2008, 3k employees, €69M revenue, 30 retail outlets). Solution introduced Customer 360 data, sales force automation, service and call center.
• Developed highly optimized ETL process, integrating local and customized core banking suite, government and national bank it services. Effectively provided customer support on site, driving solution adoption and.