Mihir Jain Email and Phone Number

As a results-driven Program Manager with 5+ years of experience, I excel in driving business projects through strategic planning, operations management, and cross-functional leadership. I am successfully leading initiatives like the SAP S/4HANA Cloud implementation and customer support team set-up ensuring seamless integration and on-time delivery.Passionate about strategy and execution, I use data-driven insights to enhance efficiency and customer satisfaction. I thrive on solving complex challenges, optimizing processes, and leading teams to deliver impactful results.Key achievements include:>>> Strategic Leadership: Leading the SAP S/4HANA implementation, aligning it with business goals and driving operational excellence.>>> Customer Engagement: Led the scoping and was pivotal in creating an in-house ticketing tool. Improved customer satisfaction through targeted, data-driven initiatives.>>> Cross-Functional Collaboration: Managed diverse teams to deliver projects that significantly impact the business performance.Now, I’m eager to transition into roles that focus on strategy, operations, and program management, where I can leverage my expertise to contribute to a company’s long-term growth and success.