Take work orders for cable, phone, and internet services, manage service changes, and explain product options to customers in person and by phone.Drive sales across all customer interactions, including billing inquiries.Use resources to research account information, policies, and documentation.Process customer account changes (e.g., address updates, bill codes) in the system.Address customer inquiries and concerns via phone and in person.Generate sales and leads for all Westman services, documenting in CRM.Complete cable, phone, and internet work orders and update records as required.Check voicemails and return messages before ending your shift.Report customer issues to Supervisor/Manager.Respond to customer emails and requests promptly.Attend regular team meetings.Reschedule returned work orders from the field as needed.Attempt to retain customers considering cancellation.Handle chat requests efficiently and effectively.

As an SEO Associate, I am dedicated to enhancing online visibility and driving organic traffic for websites through strategic search engine optimization techniques. With a strong foundation in SEO principles and a passion for staying ahead of industry trends, I contribute to the growth and success of digital marketing campaigns.Responsibilities:• Keyword Research: Conduct comprehensive keyword research to identify high-potential search terms and phrases.• On-Page Optimization: Implement on-page SEO strategies, including optimizing website content, meta tags, headers, and internal linking.• Off-Page SEO: Build and manage backlinks through outreach, guest posting, and other link-building tactics to improve domain authority.• Technical SEO: Perform technical site audits, identify issues, and collaborate with developers to implement solutions for improved SEO performance.• Content Strategy: Collaborate with content creators to develop and optimize content that aligns with SEO objectives and user intent.• Analytics & Reporting: Utilize SEO tools and analytics platforms to monitor and report on key performance metrics, providing actionable insights.• Competitor Analysis: Analyze competitor websites and industry trends to identify opportunities and refine strategies.• SEO Strategy: Assist in developing and executing comprehensive SEO strategies tailored to specific business objectives.• Stay Informed: Stay up-to-date with search engine algorithm updates and industry best practices to adapt strategies accordingly.• Collaboration: Work closely with cross-functional teams, including content creators, web developers, and marketing professionals, to integrate SEO seamlessly into overall digital strategies.

Assist in the management of all major accounts in the designated territory. - Develop and maintain long-term client connections. - To optimize revenues, negotiate contracts, and close deals. - To plan and carry out trade and visibility policies.

• Formulated Strategies for Brand Building and Brand Awareness i.e., Increasing visibility of WEpaint• Formulated Business Development Strategies for the growth of WEpaint.• Led and worked on various projects like E-commerce Analysis, Social Media Marketing, Content Marketing, LinkedIn Optimization and Email Marketing.• Designed work timeline for the growth of WEpaint. • Performed market research and competitive analysis of various companies.• Data extraction and management of the Prospective Clients and Channel Partners.• Recommended New Ideas and Products for the growth of WEpaint.• Designed and created content and poster for various social media handles with marketing techniques.