- Providing 2nd Level IT and Technical Support.- Providing advice, support and solutions for MSL customers via telephone, email and the MSL case tracking system.- Responding to reported issues according to priority.- Keeping user and internal documentation up to date. Delivering training on system use to new and existing customers both face to face and over web conference.- Upholding the Company’s commitment to continuous improvement, customer care and valuing diversity.

• Maintaining the National committee’s website using Word Press, HTML, CSS, PHP, SQL, JQuery• Uploading and deleting content form the main website• Creating, designing and editing content for website.• Looking after the back-end and front-end of the website making necessary changes • Looking after the server for the Main website• Making website pages such as; Sports competition info page, image gallery

Working in a fully agile development teamMaintaining and updating the current corporate sites as well as customer sitesDeveloping the current new platform for both business and customers with Angular 2 frameworkDeveloping back end of the website and current business structure requirement with PHP and SQLCreating tools for the business needs to make sure the business can perform well and deliver most effective service to its customersTrouble shoot and quickly resolve any… Show more Working in a fully agile development teamMaintaining and updating the current corporate sites as well as customer sitesDeveloping the current new platform for both business and customers with Angular 2 frameworkDeveloping back end of the website and current business structure requirement with PHP and SQLCreating tools for the business needs to make sure the business can perform well and deliver most effective service to its customersTrouble shoot and quickly resolve any business critical issues by finding solutions on the spot Show less

• Managing online sale orders on Amazon and Ebay• Driving business logistics and sales forward• Building and assisting company’s bespoke website by managing its content and development using HTML, CSS, Jquery coding and word press.• Editing product image and its descriptions to ensure the product model is up to date with accurate details• Ensuring all the product’s stocks are up to date both on online and on the website

• Provide 1st and 2nd line support to the College students and staff, internal and external, by diagnosing and trouble shooting issues with college assets or equipments.• Assisting in the development of the college’s bespoke Virtual Learning Environment currently being developed using Microsoft Office 365• Provide ICT support and assistance for facilities and departments within the college• Assisting the development of the electronic learning resources• Maintaining and uploading… Show more • Provide 1st and 2nd line support to the College students and staff, internal and external, by diagnosing and trouble shooting issues with college assets or equipments.• Assisting in the development of the college’s bespoke Virtual Learning Environment currently being developed using Microsoft Office 365• Provide ICT support and assistance for facilities and departments within the college• Assisting the development of the electronic learning resources• Maintaining and uploading learning material on the new VLE• Photographing and video recording events around the college• Video and photo editing using Adobe and other software- Photoshop, Filmora, Movie maker• Assisting Students and Teachers with ICT procedures and teaching • Problem solving and troubleshooting IT related problems Show less

• In charge of weekly Tuesday intellectual gatherings• Preparing learning materials for the gathering• Preparing presentations/ lectures for the gathering• Delivering the lectures/presentations at the gatherings• Lead discussions on generic topics and controversial topics