Mihir Joshi , Mba, Msc Email & Phone Number

Hopewell Junction, Ny, Us

Mclean, Va

Successfully designed and developed all system phases, from hardware selection to system architecture to design and development of all core functions of the business. Increased customer service and satisfaction by providing training and pre and post-sales support to both internal and external users. Managed portfolio of programs/projects as being strategically implemented by the higher management authorities and stake holders. Met with privileged customers and user groups to help marketing team define the requirements for future products and services. Extensive knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Acted as the escalation point for sensitive client issues, working to resolve in a timely and regular basis and providing a satisfactory feedback to the Client.

Gandhinagar, India

Diversified my profession recently and since then I am more focused on my business with Recruitment, Resource Planning and Management, IT Staffing and Consulting. Hope to go a long way, prosper, flourish and take my endeavor to new heights. ‘AAA’ as the name indicates our vision is to deliver quality products and provide efficient solutions in a cost effective manner to our business partners and clients across the globe with our advanced process oriented approach.Accompanying our rich domain understanding and vast experience, A3TeamTech is the solution provider across various industries (Communication Services, Banking, Insurance and Healthcare) and their functions (HR, Finance).Combining extensive capabilities in technology, skilled & talented professionals and rich domain expertise, we deliver rich solutions that bring tangible business value to organizations around the world.

Carrollton, Texas

Accomplished Executive Consultant with expertise in Business Development, Recruiting, Operations, Training and Strategic Planning in start-up, growth, and mature organizations. Effectively organized results-oriented leader with proven success in new market identification, business development, client relationship management and support, vendor management, planning innovative and executable strategies, goal setter and achiever.

Carollton, Tx

-> Successfully designed and developed all system phases, from hardware selection to system architecture to design/coding of initial code modules.-> Responsible for data translation and transformation (ETL) of 5+ million customer data records.-> Created numerous commercially proven installation methodologies and business processes.-> Ensured smooth deployment of software product by providing expert technical consulting at all stages by controlling and managing different phases of SDLC effectively.-> Increased customer service and satisfaction by providing training and pre- and post-sales support to both internal and external users.-> Directed the implementation of a new methodology (Agile/UML)-> Designed new database objects and coded the buyers and suppliers front-end rewrite using Sql Server R framework. This rewrite effort improved the application's performance and scalability.-> Established TQM environment to improved customer expectations, increased software controls, reduced development cycle time and lowered the cost of software ownership.-> Managed portfolio of programs/projects.-> Performed audits at Data Centers, Development Centers and Quality Centers for efficiency and performance.-> Provided expertise in product development, team management, and budget control.-> Improved the software development process at the company to provide more accuracy around promised dates and better definition of features prior to coding.-> Met with many customers and user groups to help marketing team define the requirements for future releases.

San Jose, Ca

Worked on several below listed projects to provide an enhanced web portal, secured database platform for financial statistics and performance by the clients and advisory firms/organizations:-> Performance Web Pages, Reports and Charts-> Login/Logout and Change Password Functionality-> Portfolio Allocation Web Pages, Reports and Charts-> Realized Gain Web Pages, Reports and Charts-> Benchmark Web Pages, Reports and Charts-> Report Viewer for Web Portal-> Documents Management Web Enabled Functionality-> Advisory Admin Web Pages, Advisory Firm Web Pages-> User Control Panel

Kaiser Permanente is a well known Healthcare and Insurance Company providing cost effective Insurance Solutions and quality Healthcare Plans and Services throughout United States. Worked on automating various Information Systems, data analysis and providing rich and advanced reporting solutions for the Marketing and Sales Systems. Undertook several projects within this team related to Sales, Brokers, Marketing.

McKesson Corp. is one of the biggest manufacturers of Pharmaceutical Drugs, doing business all over Europe and USA. Worked on automating various Information Systems for Promotional Accounting and Information Technology Team. Undertook several projects within this team related to Promotions, Sales and Accounts and provided efficient solutions to the group.

Bismarck, North Dakota Area

State of North Dakota, United States

I used to work for this compnay for more than 4 years and under various profiles and roles. I started my career in IT Industry with this company as a Systems Executive in the year 1998 and left it in the year 2001. I was promoted to Systems Analyst and Project Leader during my first 3 years of association. It is an outstanding organization to work with. Later on I joined it back once again in the year 2006 till 2007.

I worked for this company for a very short span of time where I was able to enhance my skills in various aspects and especially when working with Microsoft Visual Studio.Net environment and also managing the offshore clients and providing consulting services to them

Etech Inc formerly known as Effective Teleservices is one of the best BPO Industries in Gujarat, India. I had been serving there as an Operations Support Specialist and managing various reporting and development activities of the team.

Gandhinagar, India

Worked as a Systems Analyst for development and implementation of various systems with the client Golden Industries at GIDC, Gandhinagar.

Ahmedabad Area, India

I used to work for this compnay for more than 4 years and under various profiles and roles. I started my career in IT Industry with this company as a Systems Executive in the year 1998 and left it in the year 2001. I was promoted to Systems Analyst and Project Leader during my first 3 years of association. It is an outstanding organization to work with. Later on I joined it back once again in the year 2006 till 2007.

Mba, Operations And Productions Management

Activities and Societies: Studies on Operations Management, Sales Cycle, Productions Management, Inventory Management. Masters in Business.

Mca, Dot Net

Activities and Societies: Software Engineering includes Requirements Study, Analysis and Design, Development and Testing, Implementation.

Bcom, Bachelors In Commerce

Activities and Societies: Persued my Bachelors in Commerce with Accounts and Economics as major subjects. Bachelors in Commerce - Accounts.

Hdse, Software Engineering

Activities and Societies: Higher Diploma in Software Engineering in the field of computers Higher Diploma in Software Engineering

S.S.C, Mathematics And Science

Activities and Societies: I was the Goal Keeper of Handball and Soccer Team Secondary School Certificate